\"You are applying for work for a franchisee Castleberry of Sonic, not Sonic Corporate, or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.\"

POSITION: Carhop

IMMEDIATE SUPERVISOR: Manager on Duty (MOD)

STATUS: Nonexempt

POSITION SUMMARY: This position serves product to guests.

 

ESSENTIAL JOB DUTIES:

Ensure that product meets operational, quality, and appearance standards before being delivered to guestsDeliver product to guests by carrying and balancing a tray weighing up to 25 poundsProvide friendly, quick, and polite service to guestsPromptly respond to guest requestsReport customer complaints/issues to MODAssist guest with paymentMake accurate change quickly and efficientlyClear trays and trash from guests' vehicles, patio, drive-thru, and parking lotComply with all company policies, procedures, and operational standardsPerform regular cleaning and sanitation duties – including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease – pursuant to operational standardsRegular attendance

 

ADDITIONAL DUTIES:

Report employee complaints/issues to MODMove and stock food product weighing up to 50 poundsSkating Carhop:Complete Skating Carhop training requirements Perform duties while on roller skates Perform other job-related duties as assigned or required

 

TIME/SHIFT EXPECTATIONS: Irregular hours; nights; weekends; and holidays

 

QUALIFICATIONS AND JOB REQUIREMENTS:

Knowledge/Skills o General restaurant or retail knowledgeBasic math and reading skillsEffective verbal and written communication skillsAbility to follow directionsCustomer service and multi-tasking skills

 

WORK ENVIRONMENT: Continuous standing, bending, reaching, moving, stooping, stretching, lifting, and skating (for Skating Carhops) in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions 

\"You are applying for work for a franchisee Castleberry of Sonic, not Sonic Corporate, or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.\"