POSITION SUMMARY: This position serves product to guests.
ESSENTIAL JOB DUTIES:
Ensure that product meets operational, quality, and appearance standards before being delivered to guests Deliver product to guests by carrying and balancing a tray weighing up to 25 pounds Provide friendly, quick, and polite service to guests Promptly respond to guest requests Report customer complaints/issues to MOD Assist guest with payment Make accurate change quickly and efficiently Clear trays and trash from guests’ vehicles, patio, drive-thru, and parking lot Comply with all company policies, procedures, and operational standards Perform regular cleaning and sanitation duties – including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease – pursuant to operational standards Regular attendanceADDITIONAL DUTIES:
Report employee complaints/issues to MOD Move and stock food product weighing up to 50 pounds Skating Carhop: Complete Skating Carhop training requirements Perform duties while on roller skates Perform other job-related duties as assigned or requiredTIME/SHIFT EXPECTATIONS: Irregular hours; nights; weekends; and holidays
QUALIFICATIONS AND JOB REQUIREMENTS:
Knowledge/Skills General restaurant or retail knowledge Basic math and reading skills Effective verbal and written communication skills Ability to follow directions Customer service and multi-tasking skillsWORK ENVIRONMENT: Continuous standing, bending, reaching, moving, stooping, stretching, lifting, and skating (for Skating Carhops) in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions
Company IntroductionOur vision is simple: to become America’s most loved restaurant brand.
In 1953, the prototype of the first SONIC® Drive-In® opened in Shawnee, Okla. Back then, SONIC revolutionized the ordering process by using curbside speakers that allowed customers to place food orders without ever leaving their cars. This technology spawned the slogan “Service at the Speed of Sound,” which translated to one word: SONIC. Troy Smith Sr. aptly changed the name from Top Hat to SONIC Drive-In in 1959.
With a dynamic history, SONIC surges forward while specializing in fresh, made-to-order meals that you can’t get anywhere else. SONIC’s menu is unique, just like the 3 million customers who order from our drive-ins each day. Nowhere else can you order from a customizable menu featuring Footlong Quarter Pound Coneys (hot dogs with chili and cheese), TOASTER® sandwiches (sandwiches served on thick Texas toast) and handmade Onion Rings that are sliced, breaded and cooked fresh every day in every drive-in. No trip to SONIC would be complete without a drink featuring our beloved craveable ice. As your Ultimate Drink Stop® with more than 1 million fountain drink and slush combinations, you can’t go wrong. Also, don’t forget to top your meal corp-patiooff with dessert: it’s the SONIC way. Classics like our hand-mixed Shakes are made with Real Ice Cream® and come in a variety of flavors.
SONIC recognizes that its success is a result of the support of each and every local community. One of our core values is “relationships as a way of life” and we value the relationship we have with each neighborhood that surrounds a SONIC location.
Our Oklahoma City, Okla. support center focuses on supporting youth through education and arts opportunities within the state of Oklahoma, and the SONIC system bands together through Limeades for Learning®, a nationwide cause branding initiative, to provide essential and innovative learning materials to public school classrooms across the country in partnership with DonorsChoose.org. Through the award winning initiative, SONIC and our franchise partners have donated more than $13 million to public school classrooms in local communities across the country.
In December 2018, Sonic was acquired by Inspire Brands, a multi-brand restaurant company.