About HUB International
HUB International Limited (“HUB”) is the 5th largest global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 10,000 employees in 450 offices throughout North America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitions.
Who is the Carrier Team?
The Carrier Management Team works closely with our carriers to build optimized relationships. We are committed to ensuring our carrier’s inquiries are serviced, feedback is heard and collaborate on processing solutions. We are about researching and resolving. Our workflows involve managing incoming deposits, obtaining documentation, identifying high risk items and ensuring that invoices/statements are routed correctly to our accounting teams. Every member of the carrier team is analytical with a drive for providing excellent customer service.
About the position:
The Carrier Team Associate is quick to adapt to different segments throughout the Carrier Team. Supporting the accounting teams across the HFC they are the starting point in many of the processing workflows. Collaboration and effective communication are key to completing their assignments. These associates take pride on their impact and ensure that their accuracy and efficiency lead to successful resolution and results for all.
Carrier Team Associate Responsibilities:
Develop sustainable carrier relationships that allow team members to stay informed of updates, changes and opportunities
Create and respond to internal inquires to identify placement of funds
Collaborate with team members to resolve aged/open items
Maintain and upkeep carrier information to avoid discrepancies
Proactively connect with leadership on items that need escalation or regional assistance
Analyze incoming payments to correctly record items into our Broker Management Systems
Facilitate carrier calls regarding follows up or urgent requests on outstanding tasks
Attentive to ensuring all tasks assigned are kept updated and current to prevent back log
Identify and distribute statements and invoices to our processing accounting teams
Ability to identify and track payment patterns
Build effective electronic correspondence
Additional responsibilities as assigned
Carrier Team Associate Requirements:
Demonstrates initiative, achieve results and provide innovative ideas in a fast-paced and changing environment
Effectively and professionally communicates through various channels such as email, over the phone and through virtual settings
Ability to provide guidance to others on assigned workflow
High degree of accuracy with a strong attention to detail
Experience working with Microsoft Office Suite
Capability to provide exceptional service and resolution
Effective listening skills and ability to work closely in a collaborative team environment
Department Accounting & FinanceRequired Experience: 1-2 years of relevant experienceRequired Travel: No Travel RequiredRequired Education: High school or equivalent
HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here at http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm .
EEOAA Policy
E-Verify Program
We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the US Recruiting Team toll-free at (844) 300-9193 or USRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.