Supportive Housing Case Aide Bronx, as : 3/19/2024 Job Description Job ID#: 3839 Job Category: Supportive Housing Position Type: Full Time Details: Under supervision of the Program Director, the Case Aide is responsible for providing coverage, support, and crisis intervention to tenants/guests/staff at Ilene R. Smith. The requirements listed below represent the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities as defined by the ADA to perform the job's essential functions. Pays:$35,000 per year + Ensure the safety of the facility and the tenants. + ensure tenants are in basic adherence with Rules and Regulations, provide mild interventions, keep staff up to date to provide higher level interventions + Enter Progress Notes in Awards for all tenant interactions and daily report logs promptly and accurately. + Ensure facilities are maintained and repairs are followed up to create a positive environment of care. This includes ensuring the staff areas and communal areas are cleaned and organized and trash is emptied. Work orders to be forwarded to the appropriate person. + Monitor the facilities, staff, and tenants to ensure that all operations are within the Acacia's expectations, regulations, and contractual obligations + Provide on-site crisis intervention + Maintains appropriate documentation of all tenant's contacts in log + Handle special assignments, duties and functions as assigned + House Runs and Home Visits -Conduct Home Inspections of tenant units and maintain a regular presence in the lobby and on the residential floors during scheduled program hours. + Maintains notes on approved tenant meetings held in conference room + Assist tenants with laundry, shopping, appointments, if needed and directed by supervisor + Ensure laundry room is closed/opened at appropriate hours + Acts as liaison between participants, superintendents and building managers to ensure all emergency repairs are reported + Maintains a Resident Monitor Log, which includes tenant/guest activity and facility observations + Reports all non-compliance issues with respect to the tenants, guests, apartments and building to the Supportive Housing Manager or On-Call Staff, including incidents requiring immediate attention + High School Diploma/GED required, associate degree preferred + Bi-1ingua1 (English/Spanish), preferred Job Requirements