Noida, Uttar Pradesh, India
98 days ago
Case/Contract Management Services Analyst II

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

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• Is an expert on e-discovery and understands all the life stages of EDRM.

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• Possesses hands on experience on supporting Managed Review tools.

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• Manages day to day queue management and prioritizes work requests accordingly.

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• Participates in internal communications on standard processes and reporting.

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• Trains client attorneys on various Review platforms like Realtivity, OmniX, Viewpoint.

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• Ensures compliance towards SLA's both internal & external.

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• Generates weekly/monthly reports for the team manager and provides error logs/reports.

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• Mentors team mates on best practices and helps in day to day workload.

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• Logs accurate time entries on multiple time tracking tools.


Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

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People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the \"Submit\" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form. You may also click here to access Conduent's ADAAA Accommodation Policy.

At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.\n\n
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