Case Management Assistant - PHSO
BayCare Health System
At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that’s built on a foundation of trust, dignity, respect, responsibility and clinical excellence.
The Case Management Assistant responsibilities include:
Assists with completing tasks necessary to facilitate patient and family access to agencies, transportation, follow up appointments, and servicesResponsible for several activities including facilitating inbound calls and assisting patients' needs to support successful care coordination in the ambulatory setting.Responsible for customer service as the initial contact for the department and quickly determines the needs of the patient to escalate calls professionally and patiently by routing patients to the appropriate discipline.Performs other duties as assigned.Position details:
Location: Hybrid/TampaStatus: PRN, As NeededSchedule: Days Vary, 8:00 AM - 4:30 PMWeekend Requirement: OccasionalOn Call: NoEducation:
Required High School or EquivalentPreferred Associate'sExperience:
Required 1 year in Medical Related FieldBenefits:
Benefits (Health, Dental, Vision)Paid time offTuition reimbursement401k match and additional yearly contributionYearly performance appraisals and team award bonusCommunity discounts and more
Equal Opportunity Employer Veterans/Disabled
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