Hourly Rate: $29.43

ESSENTIAL FUNCTIONS/RESPONSIBILITIES

Responsible for the overall supervision and coordination of services provided under contract with the Erie County Dept of Senior Services. These services include case management, information and assistance and may include chore and/or transportation services. Seeks to identify and generate additional resources that promote, enhance and improve services to the elderly. Supervises case managers and other project personnel.  Conducts regular case conferencing sessions with case managers to ensure EISEP standards are met and care plan goals are effective and appropriate.  Participates in case conferencing meetings with the assigned Department Supervisor.  Conducts Case Record Reviews for case managers under supervision to ensure standards are met by the Agency.  As these activities are reported in PeerPlace as case management units of service, they should equal approximately 100% of a full time equivalent. The Project Coordinator is responsible for reviewing all cases within a one year look back period to ensure monitoring compliance. If the agency finds itself over capacity for whatever reason, it is the responsibility of the Project Coordinator to reach out to their County case management supervisor for assistance to ensure that EISEP standards will continue to be met. Is responsible for the completion of reviews of COMPASS re/assessments by agency Case Managers within the 10-day turnaround time standard. Responsible for coordinating the onboarding/training of new agency case management staff in accordance with current Erie County Department of Senior Services and NYSOFA guidelines.  Assesses individual staff training needs and facilitates training opportunities which address these needs. Participates in trainings and in-services as required by the Erie County Department of Senior Services. May supervise student interns from area colleges and universities. Assesses individual staff training needs and facilitates training opportunities which address these needs. Participates in trainings and in-services as required by the Erie County Department of Senior Services. May supervise student interns from area colleges and universities. Ensures that Case Managers complete NYSOFA required CADER trainings as well as the minimum 16 hours per year of additional job related trainings. Plans and implements a variety of outreach activities (such as visiting senior housing buildings to locate isolated individuals) that are primarily targeted to reach underserved elderly who are frail, socially isolated, minority and/or low income. Submits a report on outreach activities completed. Maintains necessary record keeping systems, prepares and submits mandated reports on services using available information technology resources. Reports include but are not limited to Performance Measures results, monthly case record review list, etc. All case manager/senior case manager responsibilities in addition to the Project Coordinator responsibilities outlined above. The Project Coordinator may maintain a small caseload in order to provide oversight and supervision to staff with the remainder of their time. All case manager/senior case manager responsibilities in addition to the Project Coordinator responsibilities outlined above. The Project Coordinator may maintain a small caseload in order to provide oversight and supervision to staff with the remainder of their time. Provides information and assistance to eligible seniors in service area as needed. Provides in home assessments of seniors and develops care plans to meet needs. Implements care plans and revises as necessary. Advocates on behalf of clients with formal and informal support systems. Provides linkages and referrals to agencies and programs providing assistance to seniors. Stays current with programs pertaining to the elderly. Acts as a community liaison to proactively create relationships with community stakeholders and key referral sources to assure program visibility.. Demonstrates the ability to successfully utilize computer software for assessments, reporting (including worker log) and correspondence. Intervenes in crisis situations, making appropriate referrals to agencies dealing with medical, environmental, mental health and utility emergencies. Provides 5 hours of support, oversight and supervision to the Senior Companion Program Supervises students, volunteers, aides or other individuals as assigned. Maintains confidentiality; utilizes potentially sensitive information in accordance with agency and departmental policies. Complies with all agency policies and procedures. Other duties as assigned.

 

MINIMUM QUALIFICATIONS

Bachelor’s degree required One year experience. Two years supervisory experience NYS Drivers License that meets agency policy.

 

 SUPERVISORY RESPONSIBILITIES

Responsible for oversight of employees, students, volunteers, aides or other individuals as assigned