CASE MANAGER
City of New York
Job Description
IF YOU ARE HIRED PROVISIONALLY IN THIS TITLE, YOU MUST TAKE AND PASS THE CIVIL SERVICE EXAM WHEN IT BECOMES AVAILABLE TO BE ELIGIBLE FOR CONTINUED EMPLOYMENT.
The HIV/AIDS Services Administration (HASA) is the primary mechanism within the Human Resources Administration (HRA) which expedites access to essential benefits such as medical, social, financial, and vocational programs to more than 32,000 individuals living with HIV, as well as 8,000+ affected families.
HASA provides intensive case management, rental assistance, emergency and permanent supportive housing, and assistance with applying for public benefits and services including Medicaid, food stamps and cash assistance. HASA also provides vocational services that prepare clients for employment. With counselors to help identify barriers to employment, clients can select vocational goals and receive support. Other HASA services include home care and homemaking services, mental health and substance use screening and treatment referrals, transportation assistance, referrals to community-based organizations, and SSI or SSD application and appeal.
HASA Caseworkers directly serve clients living with HIV and their family members and play a critical role in their continued wellbeing by performing routine home visits and wellness checks; and immediately following up on any client who is in crisis or has an unmet immediate need. Caseworkers also assist clients in accessing emergency housing if they are homeless or need to relocate to more appropriate housing. Caseworker services assist HASA clients in staying connected to HIV primary care and related clinical services, accessing essential services and benefits, and maintaining affordable, permanent housing.
*ADDITIONAL COMPENSATION*
Newly hired Caseworkers are now eligible to receive a bonus of up to $6000 during a two-year period between April 2024 to March 2026. Caseworkers hired and onboarded by April 1,2024 and who remain active on payroll through this period will have the opportunity to earn up to four (4) bi-annual $1,500 bonus payments, for a possible maximum of $6,000. Criteria are that staff remain on active status during the entirety of each six-month period listed here:
*RETENTION BONUS*
- April 1, 2024 - September 30, 2024
- October 1. 2024 - March 31, 2024.
- April 1, 2025 - September 30, 2025.
- October 1, 2025 - March 31,2025.
*ASSIGNMENT DIFFERENTIAL*
HASA CASEWORKERS RECEIVE A YEARLY DIFFERENTIAL OF $3,799.
HIV/AIDS Services Administration (HASA) is recruiting for seventy-eight (78) Caseworkers to function as Case Managers in various locations in the 5 boroughs and will:
- Conduct mandated home visits to clients designated for monthly visit and inspecting home environment to assess and determine services needed. Home visits are mandated based on two days per week and any other time on an emergency basis.
- Perform individual and family assessments of clients’ living environments.
- Assess the client’s needs for specific benefits and services, including but not limited linkage, referral, and escort to clinical services, and housing search activities.
- Assist clients in meeting eligibility for and processing all requests for the different levels of services and benefits available, depending on the individual medical needs.
Various locations:
- Amsterdam
400 8th Ave, 3rd floor, NYC 10001
- Brownsville
95 Evergreen Ave, 3rd fl., Brooklyn, NY 11206
- Coney Island
1912 Mermaid Ave, 2nd fl., Brooklyn, NY 11224
- Crotona
1790 Grand Concourse, 3rd fl., Bronx, NY 1457
- Gramercy
109 East 16th St., 5th fl., NYC/10039
- Grand Concourse
1790 Grand Concourse, 4th fl., Bronx, NY 10457
- Greenwood
88 Third Ave, 2nd fl., Brooklyn, NY 11217
- Hamilton
132 West 125th Street, 3rd fl., NYC 10027
- Jerome
888 Garrison Ave, 3rd fl., Bronx, NY 10474
- Kingsbridge
888 Garrison Ave, 3rd fl., Bronx, NY 10474
- Queens
33-28 Northern Boulevard, 2nd fl., LIC NY 11101
- Staten Island
207 Bay Street, 1st fl., Staten Island, NY 10301
Qualifications
1. A baccalaureate degree from an accredited college or university accredited by regional, national, professional, or specialized agencies recognized as accrediting bodies by the U.S. Secretary of Education and by the Council for Higher Education Accreditation (CHEA).
Additional Information: Section 424-a of the New York State Social Services Law requires an authorized agency to inquire whether a candidate for employment with child-care responsibilities is or has been the subject of an indicated child abuse and maltreatment report on file with the State Central Register for child abuse and maltreatment. State Central Register screening will be conducted prior to considering a candidate for employment as a Caseworker. Candidates who have been the subject of an indicated child abuse and maltreatment report will not be assigned to any position which requires child-care responsibilities. Employees who have been the subject of such a report may be reassigned or terminated from employment from their positions as Caseworker.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
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