Case Manager
Domino's
Company Description
The Domino’s Partners Foundation is a separate non-profit organization affiliated with and supported by Domino’s Pizza team members. The Foundation’s mission is to provide financial assistance to team members experiencing a hardship or crisis.
Job DescriptionField incoming requests for assistance from Domino’s Pizza team members
Collect details of circumstances related to team member’s situation including, but not limited to job related information, income/expense data, & other case details
Conduct necessary due diligence and investigate any questionable aspects of the case
Acquire necessary back-up documentation and contact supervisors/directors
Discuss cases with colleagues and make timely recommendations for allocations in alignment with guidelines
Administrative Responsibilities:
Prepare check requests and corresponding bank checks
Create reports, track disbursements and adhere to budgets
Assist with all incoming department mail
Assist with coordination of department fundraising activities including but not limited to payroll deduction drives, silent auctions, raffles, & other events
Make presentations and speak to various Domino’s groups
Participates in and leads (when applicable) projects as assigned by Case Management Director
Other duties as assignedQualificationsFour-year collegiate degree or five years work experience equivalent in social work, communications or related fields
Thorough knowledge of Microsoft Office; knowledge of case management software preferred
Excellent communication, problem solving and decision-making skills
Strong organizational and time management skills; able to multi-task
Excellent phone skills and willingness to communicate with Domino’s employees and Franchisees daily
Must be a self-starter with proactive thinking capabilities
Bi-lingual preferred but not required Additional Information
55k-60k Salary is commensurate with experience and qualifications. Position is a hybrid work model. The Domino’s Partners Foundation offers an attractive benefits package including vacation and sick time.
The Domino’s Partners Foundation is an equal opportunity employer.
This role is based in Ann Arbor, MI
Hybrid
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