Ann Arbor, Michigan, USA
22 hours ago
Case Manager

Company Description

The Domino’s Partners Foundation is a separate non-profit organization affiliated with and supported by Domino’s Pizza team members. The Foundation’s mission is to provide financial assistance to team members experiencing a hardship or crisis.

Job Description

 

Field incoming requests for assistance from Domino’s Pizza team members

 

Collect details of circumstances related to team member’s situation including, but not limited to job related information, income/expense data, & other case details

 

Conduct necessary due diligence and investigate any questionable aspects of the case

 

Acquire necessary back-up documentation and contact supervisors/directors

 

Discuss cases with colleagues and make timely recommendations for allocations in alignment with guidelines

 

Administrative Responsibilities:

 

Prepare check requests and corresponding bank checks

 

Create reports, track disbursements and adhere to budgets

 

Assist with all incoming department mail

 

Assist with coordination of department fundraising activities including but not limited to payroll deduction drives, silent auctions, raffles, & other events

 

Make presentations and speak to various Domino’s groups

 

Participates in and leads (when applicable) projects as assigned by Case Management Director

 

Other duties as assigned

QualificationsFour-year collegiate degree or five years work experience equivalent in social work, communications or related fields

 

Thorough knowledge of Microsoft Office; knowledge of case management software preferred

 

Excellent communication, problem solving and decision-making skills

 

Strong organizational and time management skills; able to multi-task

 

Excellent phone skills and willingness to communicate with Domino’s employees and Franchisees daily

 

Must be a self-starter with proactive thinking capabilities

 

Bi-lingual preferred but not required 

Additional Information

55k-60k Salary is commensurate with experience and qualifications.  Position is a hybrid work model. The Domino’s Partners Foundation offers an attractive benefits package including vacation and sick time.

The Domino’s Partners Foundation is an equal opportunity employer.

This role is based in Ann Arbor, MI

Hybrid

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