Job Title Case Manager Agency Texas A&M University - Corpus Christi Department Assoc Dean of Students - CARE Proposed Minimum Salary Commensurate Job Location Corpus Christi, Texas Job Type Staff Job Description TAMU-CC is a dynamic university designated as both a Hispanic-Serving Institution (HSI) and Minority-Serving Institution (MSI) with approximately 11,000 students from 47 states and 54 foreign nations. We employ over 1,400 full-time and 2,000 part-time Islanders (including students/GAs). The University attracts highly talented faculty and staff and offers an array of undergraduate and graduate degrees, including doctoral programs. As a member of the Texas A&M University System, TAMU-CC benefits from a range of resources, increased visibility and influence, and opportunities to collaborate in mutually beneficial ways with peers across member institutions and associated agencies. TAMU-CC’s beautiful campus is located on a 240-acre island on Corpus Christi Bay and was ranked #1 College by the Sea by Best College Reviews. Our natural setting is enhanced by its modern, attractive, and state-of-the-art classroom buildings and support facilities. Learn more information here (https://www.youtube.com/watch?v=EwQR4HbGJu0) ! PURPOSE The Case Manager is responsible for case management and works closely within the Care & Assistance Team to address and coordinate the needs of students who have health, psychological, economic, family relationships, and/or social adjustment-related problems through a variety of interventions, referrals and follow up services. Provides consultation to faculty, staff, academic departments, and parents, when appropriate, to minimize academic disruptions and help resolve problems affecting students in distress. DESCRIPTION Functional Area 1: Case Management Percent Effort: 50% + Address basic needs issues and wrap-around services for all students including parenting students, which includes addressing food and housing insecurities and financial, childcare, and academic needs. + Contact referred students, schedule meetings, assess current needs, and connect to resources. + Maintain confidential student records. + Complete documentation and maintain record keeping of Care & Assistance cases in Maxient. Functional Area 2: Referrals and Follow Ups Percent Effort: 25% + Manage and make appropriate referrals to on-campus resources and community-based resources. + Coordinate and follow up with students (email, virtual meetings, in-person meetings) regarding referrals and progress made on action plans. + Document progress and close cases within prescribed timeframe. + Provide support. Functional Area 3: Support and Outreach Percent Effort: 25% + Provide outreach and education to campus community + Provide support and outreach to staff and faculty when distressed students are identified, and support is needed. + Facilitate training and/or presentations to student, staff, or faculty. + Participate in outreach and tabling events for Care & Assistance, Dean of Students Office, and Student Engagement & Success Division. Note: This position is grant funded. Continued employment is contingent upon continued funding. Position’s annual work period is 9 months (September 1 – May 31). Salary: $3,872.45 Monthly ($34,852 Annually Approximately) QUALIFICATIONS + Bachelor’s degree in counseling, Psychology, Social Work, Student Affairs/ Higher Education Administration, or closely related field. + Five (5) years of related experience. + Experience in crisis management and response. + Experience in facilitating training and/or presentations to student, staff, or faculty. + Intermediate computer skills in Microsoft Word, Excel, PowerPoint, and Outlook. Intermediate knowledge of computer fundamentals, ability to use proprietary software and web-based computer applications. + Excellent interpersonal and presentation skills. Excellent verbal and written communication skills to be able to interact effectively with students, faculty/staff, community providers and parents. + Ability in managing difficult and complex situations involving students. + Excellent attention to details. + Knowledgeable about and skilled in working with a variety of mental and physical health providers and community agencies, crisis management/prevention, educational outreach to students, staff, faculty, and parents. + Ability to work cooperatively with others within a multidisciplinary team environment; evidence of effective collaborative relationships with students, faculty and/or staff. + Ability to develop and maintain case management files, referral resources and community services database. + Ability to maintain confidentiality based on relevant laws, policies and/or procedures. PREFERRED QUALIFICATIONS + Master’s degree in counseling, Psychology, Social Work, Student Affairs/ Higher Education Administration or closely related field. + Knowledge of utilizing electronic case management system. + Experience working in a college or university setting in the area of case management. + Experience using a database management system such as Maxient, Symplicity, or a case management database system. BENEFITS (rules, policies, eligibility apply) From our generous benefits package (https://www.tamucc.edu/human-resources/benefits/index.php) and professional development opportunities, to our retirement programs and our commitment to service excellence, the Island University is an engaging and rewarding place to work. Insurance (https://assets.system.tamus.edu/files/benefits/website/BenefitsGuide.pdf) + Medical + $0 - $30 per month for Employee Only coverage after university contribution ($920 value). + Up to 83% of premium covered by the university: + Employee and Spouse + Employee and Children + Employee and Family coverage + Dental & Vision + Life Insurance, Accidental D&D, Long Term Disability, Flexible Spending Account and Day Care Spending Account On-campus wellness opportunities (https://www.tamucc.edu/human-resources/benefits/wellness-resources.php) Dual Career Partner Program Work Life Solutions: (https://www.tamucc.edu/human-resources/benefits/eap.php) + Counseling, Work Life Assistance, Financial Resources, and Legal Resources Tuition Benefits: (https://www.tamucc.edu/human-resources/benefits/tuition/index.php) + Public Loan Forgiveness + Book scholarships + 100% tuition coverage for up to 18 credit hours per fiscal year (other rules may apply). Retirement (https://www.tamucc.edu/human-resources/benefits/retirement-programs.php) + Teacher Retirement System of Texas (TRS) or Optional Retirement Plan (ORP) + Voluntary Tax Deferred Account/Deferred Compensation Plan Time Off: (https://www.tamucc.edu/human-resources/time-off/index.php) + 8+ hours of vacation paid time off every month. + 8 hours of sick leave time off every month. + 8 hours of paid time off for Birthday leave. + 12-15 paid holidays each year. All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check. Equal Opportunity/Affirmative Action/Veterans/Disability Employer.