35 Hour work week Hourly wage $20.80 - $22.88 ($37,856 - $41,641.60 a year) Growth advancement opportunities/career ladder with the first opportunity of a 10% wage increase within 6 months to a year of hire. + PTO – vacation (16-24 days a year based on longevity) Sick leave 12 days a year, and 13 paid holidays + Ability to work a 4-day schedule after 6 months on the job. Multiple work schedules available + Wellness program with the ability to earn an additional 3 PTO days a year + 401K with up to 10% employer investment + Heavily subsidized health insurance with co-pays Vision and Dental insurance. + Monthly contribution towards dependent care (to offset childcare costs) + Company paid Life Insurance and Identity theft protection (LifeLock) + Free covered parking + Additional benefits available Job Duties: + Work as part of a team to provide case management to individuals receiving services in the community through OPWDD funding (Self Direction program). + Support individuals with disabilities to utilize their services and funds to live in the community. + Communicate (primarily via phone, email or zoom) with the individuals and their support team, assisting them to utilize their budget according to OPWDD rules and regulations. + Obtain and maintain required documentation. Review all documentation for accuracy and guidelines adherence. + Document all communications. Education: + A Bachelor or Master of Social Work degree is preferred. + A college degree in Human Services or related field will be considered. + A high school diploma or equivalent is required. + Experience providing OPWDD funded services or other case management services may be considered in lieu of higher education. Knowledge, Skills & Abilities: + 2 years of Case Management experience required. Higher education will be considered in lieu of experience. + Strong customer service and computer skills. + Ability to work in a fast-paced environment. + Knowledge of Microsoft Excel, Word, and Outlook. + Excellent verbal and written communication skills. + Strong organizational skills and attention to detail. Travel Required: Minimal Location: Utica, NY RCIL is a civil rights organization that offers individuals with disabilities a wide range of independent living and advocacy services through the numerous programs we manage. RCIL is an equal opportunity employer, and it is the policy of RCIL not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion or veteran status.