We are health care innovators, problem solvers, and bridge builders for better health. DOCS Health delivers comprehensive direct and on-location comprehensive health services across many sectors. Improving health outcomes for schools, the military, government agencies, correctional facilities and corporations around the world is our mission. We provide solutions that remove barriers, add value, and provide access to high-quality care.
We are looking for a Case Manager who will be responsible for coordinating and managing the scheduling and collection of exams results for employees and applicants. This role ensures a smooth onboarding process by effectively communicating with candidates and health care providers.
Responsibilities:
Scheduling exams for applicants and employees along with other tests based on needs and availability.Communicate with applicants and employees to confirm appointments and provide necessary instructions.Coordinate with health care providers to ensure timely completion of exams.Recruit health care providers to administer exams based on requirements needed.Maintain and organize schedule and track exam statuses.Collect exam results from providers in addition to a quality assurance review.Ensure that all processes comply with company policies and procedures.Assist in maintaining confidentiality of applicant information. RequirementsBachelor’s degree in related field preferred. Previous experience in case management.Strong organizational and communication skills.Proficiency in Microsoft Office and in electronic case management systems.Proven ability to handle sensitive and confidential information.Ability to manage multiple tasks and prioritize effectively.Excellent problem-solving abilities.Ability to work independently and as part of a team.Attention to detail and commitment to maintaining confidentiality.Adhere to strict deadlines while managing a high volume of work.Effectively prioritize tasks and workflows to ensure timely completion of exam and result collection.Demonstrate flexibility in responses to surges in workload, maintaining quality and efficiency under pressure.
Benefits:
Competitive compensationProviding care to our Military dependentsMedical, Vision, and Dental401K with matching
With over three decades of experience, we are a trusted industry leader. Our experienced team of clinicians and logistics professionals are dedicated, and strive to do the right thing for our partners and their members every time. Because of this commitment, we’ve set a new standard of care delivery through our fixed-clinic, mobile treatment center, telemedicine, and portable deployment models. Join our team, and become a part of a bridge for better health.
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If you are made a conditional offer of employment, you will be required to undergo background check (including criminal record check) and drug screening. We use E-Verify in our hiring process.
DOCS Health is committed to ensuring equal employment opportunity. All employment decisions, policies, and practices are in accordance with applicable federal, state, and local anti-discrimination laws. DOCS Health will not engage in or tolerate unlawful discrimination (including any form of unlawful harassment) on account of a person's sex (including pregnancy), age, race, color, religion, national origin, ancestry, citizenship, physical or mental disability, sexual orientation, gender nonconformity, status as a transgender individual, gender identity, genetic information, marital status, family responsibility, armed services, or any other status protected by law.