Case Manager - Behavioral Health (Western Hills)
Talbert House
Position Summary:
Responsible for the full client care cycle including: assessing, planning, implementing, monitoring, and evaluating actions required to meet the clients’ health and human services needs.
Position Description:
Working with offsite support, coordinate and provide care that is safe, timely, effective, efficient, equitable, and client-centeredMaintain caseload and productivity by maintaining regular contact with clients to monitor and assess progressHandle case assignments, draft service plans, review case progress and determine case closure with growing independenceDeliver on-going services to clients which may include: crisis intervention, advocacy, medication monitoring, transportation assistance, budgeting, housing assistance, and referral and linkage to community resources as neededAssist in helping clients achieve wellness and autonomy through supportive counseling and facilitating multiple care aspects (care coordination, information sharing, etc.)Develop and/or implement individualized client service plans and ensure compliance with applicable standards and agency policiesDocument all clinical activities to meet specific program, funder and credentialing entity criteria timely and with accuracyParticipate in treatment team and assist in making recommendations for client status changesMay lead educational groups and/or facilitate group curriculumMay require transportation of clients in vehicleAdhere to professional standards as outlined by protocols, rules and regulationsOther duties as assignedRequired Knowledge, Skills and Abilities:
Ability to learn case management principles, healthcare management and reimbursement requirementsExcellent organizational and time management skillsEffective verbal and written communication skillsAbility to relate to and interact with a wide variety of peopleAdvanced level problem solving skills and ability to multi-task while prioritizingAbility to utilize technology including electronic service documentation systemBasic computer skills with ability to navigate Microsoft applications including but not limited to Word, Outlook, Excel, Teams. and Power PointJob Requirements:
Bachelor’s Degree in Behavioral Science or related field, or equivalent work experience as allowed/required by regulatory bodiesValid Driver License and Auto InsuranceEssential Functions/Physical Demands:
Positional: Driving in accordance with job duties assigned. Occasional standing and walking. Occasional to frequent sitting.Gross Mobility: Rare climbing, or crawling. Infrequent balancing, stooping, kneeling, or crouching. Frequent to constant reaching and handling.Sensory: Rare tasting/smelling. Infrequent use of color vision. Occasional use of far visual acuity, depth perception, and field of vision. Frequent use of near and midrange visual acuity, and visual accommodation. Frequent to constant talking.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or on the basis of disability.
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