Work where every moment mattersEvery day over Hartford HealthCare colleagues come to work with one thing in common Pride in what we do knowing every moment matters here We invite you to become part of Connecticutrsquos most comprehensive healthcare network Charlotte Hungerford Hospital is a bed general acute care community hospital located in Torrington Connecticut that serves as a regional health care resource for the residents of Litchfield County and Northwest Connecticut CHH offers personalized attention from an expert team of caregivers and physicians that utilize advanced technology and clinical partnerships in a convenient safe and comfortable patient environmentJob SummaryThe Recovery Case Manager provides direct and collateral support to individuals with opiate use andor other substance use disorders recovery or currently using substances to facilitate client accessparticipation in all community supports needed to obtain and sustain recovery The Community Case Manager also supports clients success in recovery by providing crisis support and assisting with tasks related to achieving Stage of Change objectives This position works on behalf of all formal and informal community providers to unify community support behind individuals seeking recovery from opiate use andor any substance use disordersJob ResponsibilitiesProvide in person crisis outreachengagementsupport to clients in the local emergency room clients within our hospital in our Acute Behavioral Health unit and all Medical Floors clients referred by all local formalinformal community providers working withor responding to clients with opiate use disorders Foster close working relationships with individuals in the provider law enforcement faith business government and recovery community in order to become recognized accepted and utilized as a resource for individuals with opiate addiction Facilitate close trustworthy relationships with all providers at CHHProvide integrated case management support for individuals with opiate addiction from point of first contact through each step in a Stages of Change treatment model including detoxification hospitalization community based aftercare support groups and all community supports that support an individual during recovery This may also include completing collateral contacts with persons associated with a clientrsquos care including supporting attendance at appointments arranging transportation telephone and in person support routine non clinical contact and miscellaneous contact with family members if indicatedAttend appointments with the consumer whenever indicated to provide support and linkages to other providers also involved in the clientrsquos recovery this may require hours outside of scheduled shift if indicated to support a consumer Attend appointments with the consumer whenever indicated to provide support and linkages to other providers also involved in the clientrsquos recovery This may include working flexible hours including being ldquoon callrdquo during nights and weekendsCoordinate transportation through Litchfield County for patients traveling to and from outpatient services including detoxification agency appointments medical and behavioral health appointments and support group meetingsComplete all assigned tasks related to quality assurance data collection and data entry as required by the department grant sources state agencies and insurance bodiesComplete all assigned documentation responsibilities for collateral contacts and psycho education groups that meets established Joint Commission state regulatory and corporate compliance criteria Assist patient with any documentation needs they have in relation to basic needs state and other financial assistance courtlegal requirements etcAttend and participate in community meetings related to opiate use disorders and individual agency meetings when invited Attend hospital based Multidisciplinary treatment team meetings staff development meetings and mandatory departmenthospital meetings Follow all established department and hospital policies and proceduresDisplays and upholds CHH core values of dignity compassion service excellence community and integrity Consistently demonstrates caring for patients for one another and for the organization they are part of and contributes to building trust pride and camaraderieWork where every moment mattersEvery day over Hartford HealthCare colleagues come to work with one thing in common Pride in what we do knowing every moment matters here We invite you to become part of Connecticutrsquos most comprehensive healthcare network Charlotte Hungerford Hospital is a bed general acute care community hospital located in Torrington Connecticut that serves as a regional health care resource for the residents of Litchfield County and Northwest Connecticut CHH offers personalized attention from an expert team of caregivers and physicians that utilize advanced technology and clinical partnerships in a convenient safe and comfortable patient environmentJob SummaryThe Recovery Case Manager provides direct and collateral support to individuals with opiate use andor other substance use disorders recovery or currently using substances to facilitate client accessparticipation in all community supports needed to obtain and sustain recovery The Community Case Manager also supports clients success in recovery by providing crisis support and assisting with tasks related to achieving Stage of Change objectives This position works on behalf of all formal and informal community providers to unify community support behind individuals seeking recovery from opiate use andor any substance use disordersJob ResponsibilitiesProvide in person crisis outreachengagementsupport to clients in the local emergency room clients within our hospital in our Acute Behavioral Health unit and all Medical Floors clients referred by all local formalinformal community providers working withor responding to clients with opiate use disorders Foster close working relationships with individuals in the provider law enforcement faith business government and recovery community in order to become recognized accepted and utilized as a resource for individuals with opiate addiction Facilitate close trustworthy relationships with all providers at CHHProvide integrated case management support for individuals with opiate addiction from point of first contact through each step in a Stages of Change treatment model including detoxification hospitalization community based aftercare support groups and all community supports that support an individual during recovery This may also include completing collateral contacts with persons associated with a clientrsquos care including supporting attendance at appointments arranging transportation telephone and in person support routine non clinical contact and miscellaneous contact with family members if indicatedAttend appointments with the consumer whenever indicated to provide support and linkages to other providers also involved in the clientrsquos recovery this may require hours outside of scheduled shift if indicated to support a consumer Attend appointments with the consumer whenever indicated to provide support and linkages to other providers also involved in the clientrsquos recovery This may include working flexible hours including being ldquoon callrdquo during nights and weekendsCoordinate transportation through Litchfield County for patients traveling to and from outpatient services including detoxification agency appointments medical and behavioral health appointments and support group meetingsComplete all assigned tasks related to quality assurance data collection and data entry as required by the department grant sources state agencies and insurance bodiesComplete all assigned documentation responsibilities for collateral contacts and psycho education groups that meets established Joint Commission state regulatory and corporate compliance criteria Assist patient with any documentation needs they have in relation to basic needs state and other financial assistance courtlegal requirements etcAttend and participate in community meetings related to opiate use disorders and individual agency meetings when invited Attend hospital based Multidisciplinary treatment team meetings staff development meetings and mandatory departmenthospital meetings Follow all established department and hospital policies and proceduresDisplays and upholds CHH core values of dignity compassion service excellence community and integrity Consistently demonstrates caring for patients for one another and for the organization they are part of and contributes to building trust pride and camaraderieQualificationsAssociate Degree in Social Work or associated Human Resources fieldBachelors Degree is preferredFive years experience in the field of substance use and substance use recoveryLived experience unique to this role is preferredFirst responder andor other life experience unique to this role is preferredCAC RSS or other credentialcertification in the field of addiction services is preferredMust be able to conduct mental health assessment and suicide risk screening assessmentAs a Hartford HealthCare entity Charlotte Hungerford Hospital provides eligible employees with an extensive benefits package consisting ofMedical and dental benefitsk plan with employer matchGenerous paid time off with accrual starting on the date of hire including six paid holidaysAdditional voluntary benefits as well as employee discount programs With locations around the state Hartford HealthCare offers exciting opportunities for career development and growth Here you are part of an organization on the cutting edge ndash helping to bring new technologies breakthrough treatments and community education to countless men women and children We know that a thriving organization starts with thriving employees we provide a competitive benefits program designed to ensure worklife balance Every moment matters And this is your momentQualificationsAssociate Degree in Social Work or associated Human Resources fieldBachelors Degree is preferredFive years experience in the field of substance use and substance use recoveryLived experience unique to this role is preferredFirst responder andor other life experience unique to this role is preferredCAC RSS or other credentialcertification in the field of addiction services is preferredMust be able to conduct mental health assessment and suicide risk screening assessmentAs a Hartford HealthCare entity Charlotte Hungerford Hospital provides eligible employees with an extensive benefits package consisting ofMedical and dental benefitsk plan with employer matchGenerous paid time off with accrual starting on the date of hire including six paid holidaysAdditional voluntary benefits as well as employee discount programs With locations around the state Hartford HealthCare offers exciting opportunities for career development and growth Here you are part of an organization on the cutting edge ndash helping to bring new technologies breakthrough treatments and community education to countless men women and children We know that a thriving organization starts with thriving employees we provide a competitive benefits program designed to ensure worklife balance Every moment matters And this is your moment