**Flexible & partially remote schedule** Position Summary: CLASS Case Manager provides comprehensive case management services to individuals enrolled in the Community Living Assistance Support Services (CLASS) Medicaid Waiver program, administered by the Texas Department of Aging and Disability Services (DADS). The CLASS Case Manager consistently meets all CLASS program standards as stated in the CLASS Provider Manual, Policy Revisions/Clarifications, and Information Letter Clarifications. Essential Job Functions + Performs all required case management functions within specified timeframes. + Maintains full, accurate and current documentation of evaluations, assessments, needs, progress, services, financial data, and all other categories of information required in each individual’s record. + Understands and subscribes to the philosophy and values of independent living, empowerment and community integration of all participants in the CLASS program and demonstrates same in all communications and actions. + Empowers CLASS clients to make informed decisions and supports clients' decisions regarding important aspects of life, such as housing, employment, relationships, education and other personal goals. + Knows each client in his/her caseload personally and is familiar with their goals, needs, opportunities and challenges. + Meets regularly (no less than monthly) with clients and/or allies to discuss progress, problems, and plans and to monitor services provided according to the clients' Individual Services Plan (ISP). Whenever possible, such contacts will occur where the participant lives, works, attends classes, or plays. + Maintains cooperative working relationships with Direct Service Agencies (DSAs) and their representatives, including regular contact and consultation. This cooperation will enhance service delivery and assist the participant in achieving his/her individual goals. + Responds to telephone calls in a timely fashion, and always within 24 hours. Ensures clients have access to Case Management in emergency situations. Responsible for assuring phone coverage when unavailable. + Completes monthly program reports and program billing forms and turns into CLASS Program Director as required. + Remains updated and knowledgeable about community resources and state and federal programs as they relate to CLASS client needs. Education and Experience: + Licensed Master Social Worker in the state of Texas, or have a master’s degree in human services, drug, and alcohol, education, counseling, psychology, or criminal justice, or a bachelor’s degree in a human behavioral science which includes 30 semester or 45 quarter hours either in development of human behavior, child development, family intervention techniques, diagnostic measures, or therapeutic techniques, such as social work, psychology, sociology, guidance and counseling, and child development. + Must have a minimum of two years of documentable experience providing services to children and/or adults with disabilities. + Must have a working knowledge of Windows Operating System and Office products, including Microsoft Word, Excel and Outlook, or the ability to learn them expeditiously and independently. + Must also have the ability to learn to use Easter Seals' Client Database expeditiously and independently. + Spanish/English proficiency preferred. + Travel throughout North Texas area to visit clients. + Current driver's license and proof of automobile insurance if travel in the North Texas area is required. EOE What it means to work at Easterseals North Texas Easterseals North Texas helps more than 4,500 individuals every year become more independent. Our therapists, job coaches, and other professionals make profound differences every day in the way people live, learn, work, and play. As a part of the community since 1939, we deliver high-quality, customized care to our neighbors.