Newark, USA
1 day ago
Case Manager/Doula, START Program
Case Manager/Doula, START Program Newark, NJ Description Case Manager/Doula, START Program The schedule for this position is Monday - Friday from 8:00 am to 4:00 pm. Under the supervision of the Site Manager, the Case Manager/Doula will provide case management services, prenatal education, intrapartum support, and postpartum care to START families receiving treatment for substance use disorders and co-occurring mental health disorders. The Case Manager/Doula supports and strengthens the family’s capacity to engage in healthy practices and to maintain stable households. Additionally, the Case Manager/Doula will operate as a member of a larger treatment team in the planning and provision of clinical and program services. The Case Manager/Doula will promote the use of the Nurtured Heart Approach, as well as the Attachment, Regulation, and Competency (ARC) model for trauma-informed care in all activities with the goal of sustaining a safe and comfortable environment for the clients served within the program. Local travel and a shared on-call schedule is required. PERFORMANCE STANDARDS: + Perform all duties and demonstrate behaviors and attitudes consistent with the Mission Statement and Core Values of the organization, and the Nurtured Heart Approach. + Continually participate in building and maintaining positive working relationships through effective communication, performance improvement and teamwork efforts. + Be of good character and reputation; sufficient physical, mental, and emotional health to satisfactorily perform her or his job duties. + Actively participate in safety programs of the organization by identifying potential risks and promoting client safety as well as environmental safety. + Accomplish individual and team goals and objectives established by supervisor based on prior performance evaluation. + Comply with HIPAA guidelines regarding client rights and confidentiality. + Comply with documentation and training set forth by Human Resources. DOULA CARE/CASE MANAGEMENT: + Provide direct case management services to clients for services, including but not limited to: educational and vocational pursuits, legal issues, life skills (e.g. resume writing, budgeting, etc.), advocacy, and accessing housing, social services, prenatal and pediatric care and other community resources. + Provide childbirth education, birth plan preparation, labor support and postpartum care to the mother-baby dyad. Service delivery includes physical and emotional support of the mother-baby dyad, infant care education and support, and promotion of healthy attachment by supporting responsive parenting and skin-to-skin contact. + Assist with the recruitment and screening of eligible clients to retain services through the START Program. + Coordinate and facilitate referral process and intake session. + Prepare and submit reports as necessary to referral sources and community agencies including DCP&P and substance use treatment providers. + Generate outreach letters to clients regarding non-attendance and potential discharge. + Coordinate intake sessions and schedule initial clinical assessment sessions. Administer case management assessments and assist with completing clinical screens as appropriate. + With client participation, and in collaboration with other START providers, develop and update client treatment plans to include interventions consistent with ARC and the Nurtured Heart Approach. + Complete case management documentation in a clear, concise, accurate and timely manner. + Assist with the collection and documentation of urine drug screens. + Maintain ongoing relationships with various referral sources and relevant community organizations. + Participate in program promotion, marketing, and community outreach efforts. + Participate in program, committee and clinical staff meetings and training program(s) as indicated. + Provide support to ensure seamless transitions among CGE’s continuum of care as needed. + Provide crisis intervention as needed. + Participate in program evaluation and ongoing quality improvement efforts. + Prepare and deliver oral and written reports to staff and appropriate professional agencies as indicated. GENERAL DUTIES: + Build a network of support within the program and among clients that focuses on trust, well-being and social/community integration. + Maintain records as required by organizational policies and regulatory and accrediting agencies. + Work as a member of a team to establish and maintain a high level of care and respect for, and communication with clients. + Work in a consistently professional manner at all times, which includes, but is not limited to, treating all residents, staff, guests, and volunteers with dignity and respect. + Remain flexible and available for day and evening hours. + Perform other duties as requested. QUALIFICATIONS: + Bachelor’s degree in human services, social work, or psychology. Master’s degree preferred. + CADC preferred. + Minimum of two (2) year of experience working with substance use and co-occurring disorders. + Bilingual (English/Spanish) speaking a plus. + Ability and commitment to complete doula training and certification program. + Clean driving record; comfortable transporting clients and children. + Excellent organizational and interpersonal skills with friendly and professional demeanor. + Ability to be flexible to a shared on-call schedule and daily changing needs within the community, and to handle obstacles with compassion and resolve. Requirements QUALIFICATIONS: + Bachelor’s degree in human services, social work, or psychology. Master’s degree preferred. + CADC preferred. + Minimum of two (2) year of experience working with substance use and co-occurring disorders. + Bilingual (English/Spanish) speaking a plus. + Ability and commitment to complete doula training and certification program. + Clean driving record; comfortable transporting clients and children. + Excellent organizational and interpersonal skills with friendly and professional demeanor. + Ability to be flexible to a shared on-call schedule and daily changing needs within the community, and to handle obstacles with compassion and resolve. Salary Description $55,000
Confirm your E-mail: Send Email