The FACT Case Manager position is situated within the Behavioral Health Crisis Unit. The Forensic Assertive Community Treatment (FACT) team provides mobile community based mental health treatment to promote the recovery and community integration of individuals with serious mental illnesses, high rates of co-occurring substance use disorders and histories of criminal justice involvement. The FACT team serves consumers on parole, probation, returning to the community from jails and prisons, participating in alternative-to-incarceration and treatment court services and those with histories of high-risk behavior. The Forensic Assertive Community Treatment Case Manager works in collaboration with the FACT team to deliver effective treatment and rehabilitation services to reduce episodes of hospitalizations, excessive use of ERs, medical and psychiatric inpatient beds, arrests, and incarceration for program consumers.
ResponsibilitiesPrimary Job Functions:
Demonstrates the ability to assess the consumer’s needs utilizing the SUN-RIdentifies goals and plans for appropriate services documented in ISPProvides appropriate linkage to community resourcesEffectively interacts and corresponds with Law Enforcement and accepts directives when in the field with Law Enforcement Officers to maintain the safety of consumers and staff.Assists with court services as needed and helps participants with supports needed to remain in complianceMonitors consumers to secure placement in the least restrictive environmentProvides ongoing monitoring of consumers’ progress and needs as assessed in theSUN-RAdvocates on behalf of the consumer to engage in treatment and secure community resources Effectively collaborates with the treatment team members and outside sources inthe delivery of case management servicesWorks closely with treatment team and ensures that the team is aware of anyissues that may arise with the consumerAssists in de-escalating crisis situations with consumers and/or their familiesEffectively demonstrates the application of adult specific competenciesProvides outreach services to consumers and familiesProvides training of basic living skills to improve consumers quality of life and tohelp enable them to be able to maintain in the least restrictive settingAssists consumers with transportation needs to psychiatric appointmentsMakes multiple contact per week with consumersSupervision and Consultation:Seeks clinical supervision and consultation as neededAccepts and employs suggestions for improvementActively works to enhance case management skills Clinical Record Keeping:Documents in a timely manner per AltaPointe standards Documents appropriate, complete, and comprehensive SUN-R assessmentsDocuments measurable and specific goals in the individualized service planDocuments in a clear and concise manner, types of consumer problems, ISP goals addressed, and services providedIncludes problem, ISP/Treatment plan goal, intervention provided, consumer responses, and plans for continued services in each progress noteDocuments case disposition, case closings, and follow-up Documents legiblyCase Load Management:Effectively manages caseload based on consumer needsMeets AltaPointe productivity standards Courteous and respectful towards consumers, community partners, visitors, and co-workers:Treats consumers with care, dignity, and compassionRespects consumer’s privacy and confidentialityIs pleasant and cooperative with othersAssists consumers and visitors as neededPersonal values do not inhibit ability to relate and care for others Is sensitive to the consumer’s needs, expectations, and individual differencesIs gentle and calm to consumers and families Administrative and Other Related Duties as Assigned:Actively participates in Performance Improvement activitiesActively participates in AltaPointe committees as requiredCompletes assigned tasks in a timely mannerComplies with AltaPointe policies and proceduresAttends to required in-service training and other workshops QualificationsBachelor’s degree in a mental health discipline and certification of case management training by Alabama State Department of Mental Health and Mental Retardation.
Knowledge in adult specialty, outlined below, to be attained within (6) six months of employment:
Knowledge of psychiatric disorders in the adult population and/or knowledge ofaddiction as a primary/secondary illnessKnowledge of cultural diversityKnowledge of behavior management, crisis intervention and interventions common toacute psychotic consumers, and/or consumers with substance abuse issues as well as,to non-violent crisis intervention practiceKnowledge of Psychiatric Rehabilitation principles and /or Substance abuse treatment principlesKnowledge of available community resourcesKnowledge of educational methods appropriate to adults with severe and persistentpsychiatric disordersKnowledge of rules and regulations regarding appropriate benefit entitlements such associal security, Medicaid, and MedicareKnowledge of Assisted Outpatient Treatment and it’s goalsKnowledge of criminogenic needs, definition, and risk factors Knowledge of Law Enforcement protocolsKnowledge of court services