CASE MANAGER OSN HOME SERVICES
POSITION PURPOSE:
Provide quality services in a community environment with the skill sets to manage complex situations related to individuals who have experienced homelessness, potential substance use/behavioral/emotional problems.
WHAT YOU WILL DO:
Client Assessment: Conduct initial assessments of individuals experiencing homelessness to identify their needs, barriers, and strengths.
Case Planning: Develop individualized service plans in collaboration with clients, setting goals and outlining steps to achieve housing stability and self-sufficiency.
Resource Coordination: Connect clients with community resources such as shelters, food assistance programs, healthcare services, mental health counseling, substance abuse treatment, and job training programs.
Advocacy: Advocate on behalf of clients to access housing, public benefits, legal assistance, and other necessary services.
Crisis Intervention: Provide immediate assistance and support during crises such as housing emergencies, mental health crises, or substance abuse relapses.
Regular Follow-Up: Maintain regular contact with clients to monitor progress, address challenges, and adjust service plans as needed.
Documentation and Reporting: Keep accurate and up-to-date records of client interactions, service provision, and outcomes. Prepare reports for funders, supervisors, and stakeholders as required.
Collaboration: Work closely with other service providers, government agencies, nonprofit organizations, and community partners to coordinate services and support for persons served.
Cultural Competence: Demonstrate sensitivity and cultural competence in working with diverse populations, including individuals from different ethnic, racial, cultural, and linguistic backgrounds.
Professional Development: Stay informed about best practices, trends, and developments in homeless services, attending trainings and workshops as necessary to enhance skills and knowledge.
Ethical Standards: Adhere to professional ethics and standards of conduct, maintaining confidentiality and respecting the rights and dignity of clients at all times.
Self-Care: Practice self-care strategies to prevent burnout and maintain personal well-being while working in a demanding and emotionally challenging field.
MINIIMUM QUALIFICATIONS:
Masters Degree in Social Services with 1 year of related social service experience ORBachelors Degree in Social Services with 3 years of related social service experience ORAssociate's Degree in Social Services with 4 years of related social service experience ORHigh-school diploma/GED and 8 years of related social service experienceAct 33/34/73 ClearancesValid Driver LicenseAbility to drive an organization vehiclePre-employment drug screenPOSITION HIGHLIGHTS/BENEFTIS:
Work Schedule: This is a Non-Exempt (hourly) position. Monday – Friday, 8am-4pm, with flexibility to meet consumer and/or program needs. Some non-traditional hours (evenings, weekends, and holidays) may be required.
Great Benefit Package: (Benefits start Day 1 of employment): 403B with employer match; Paid Time Off (PTO); Medical, Dental, Vision; Life Insurance; Paid Holiday Days; Plus more………
ABOUT PITTSBURGH MERCY
We’re a community-based health and human services organization using person-centered care to treat our area’s most vulnerable populations. We work with families in settings that are safe and familiar to them, and view them as equal partners when planning, developing, and monitoring care. Our mission is to be a compassionate, transforming presence within our communities. We reach out to offer help – and hope – to people who are experiencing: Mental illness and substance abuse; Physical health needs; Intellectual disabilities; Traumatic events or circumstances, including homelessness
Our Commitment to Diversity and Inclusion
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.