Case Manager III - Developmental Services Print (https://www.governmentjobs.com/careers/norfolk/jobs/newprint/4673420) Apply  Case Manager III - Developmental Services Salary $46,589.00 - $76,023.00 Annually Location VA 23513, VA Job Type Permanent Full-time Job Number 12492 Department Community Services Board Division Developmental Services Opening Date 10/04/2024 Closing Date 10/14/2024 11:59 PM Eastern + Description + Benefits + Questions Description Norfolk, Virginia is America's most authentic and urban waterfront city. Home to the world's largest naval station and the business, arts, and cultural center of Coastal Virginia, Norfolk has been rated a top place to live, work, play, and raise a family by numerous publications. Working for the City of Norfolk is an opportunity to make a real difference in the lives of others. With our commitment to competitive pay and a strong retirement package, you can do good for your community and do well for yourself. Join a caring workplace that proudly celebrates uniqueness, authenticity, and a shared commitment to improving the lives of our residents. The Norfolk Community Services Board (NCSB) is the primary provider of public mental health, substance abuse, and intellectual disability services for the City of Norfolk. A continuum of services spans from outreach and prevention through intensive psychiatric care, provided by highly clinically oriented service professionals with expertise in these service areas. Today, the NCSB provides treatment and rehabilitation services to over 6,000 Norfolk citizens yearly. Norfolk CSB seeks team members interested in providing skilled services in a public service environment and dedicated to supporting a positive work and treatment environment. Please join us as we provide hope and recovery opportunities for the persons we serve. The NCSB is currently seeking an experienced Case Manager III to work with Child and Adolescent Services. The Case Manager III will maintain a case management caseload of children and adolescents with serious emotional disturbance (SED). SED case management services include assessment, treatment planning, linking, monitoring, and advocacy. Department Hiring Salary Range: $46.589-$53,577 Essential Functions Essential functions include but are not limited to: + Completes a face-to-face assessment to determine needs and strengths, eligibility for service, progress and to identify specific services and supports at least every 90 days. Face-to-face contact occurs through home visits as often as possible but may also occur in the office, or in another community setting. + Provides SED Case Managment services to include linking to services, resources, and supports specified in the ISP; coordinating services and service planning with other providers within NCSB and with other agencies, and private providers; and monitoring progress, services delivery, physical and mental stability, and consumer satisfaction by providing weekly service to all individuals on assigned caseload. + Maintains chart documentation that is in compliance with agency guidelines and state regulations. Ensures that documentation substantiates billing by completing documentation and submitting filing according to program Standards. Completed an accurate record of direct and consumer related service on a daily basis. + Provides practical counseling and education to guide the individual in problem solving strategies and to develop a supportive therapeutic relationship. This may include encouraging compliance with treatment, substance abuse education, discussing relapse prevention strategies, stress management, etc. Performs crisis intervention to resolve critical situations. + Assist consumer/family in obtaining needed services, i.e. hospitalization, housing, food, medications, etc. This may involve ensuring transportation for consumers who have no other means to get to appointments quickly. + Comply with regulations for HIPPA, mandated reporting of abuse and neglect, consumer Confidentiality, and other Consumer Rights by reporting any suspected violation of those rights and regulations to Supervisor and Child Proctective Services. + Update clinical data as necessary for consumers on assigned caseload. Education/Experience Bachelor's degree in a human services field. Two years experience in a human services field related to the areas of assignment. Some assignments may also require specific experience working with various types of client populations. Preferred Education/Experience: + Master's degree with considerable experience (2 years minimum) working with children and adolescents in the mental health field. Additional Information & Requirements + Valid Driver's License may be required depending on assignment. + Certification in basic first aid and CPR, depending on area of assignment. + QMHP-C + Signing Bonus: This position is eligible for a one-time $5,000 signing bonus for new hires. + Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking. + Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization. + Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union. + Retirement If you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction. If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction. + The Tuition Assistance Program is established to encourage employees toward continued self-development and education. Permanent full-time and permanent part-time classified, unclassified permanent, full-time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply. The applicant’s school of enrollment must be an accredited institution. NOTE: The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type. Non-City Positions listed with a job type designation of "Non-City" are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions. 01 The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications for specific experience being sought. Please be specific in answering these questions as they will be used to evaluate which applications will be given further consideration in the process. Do not answer "see resume" or "see application" as these are not valid answers. Please note that if you are invited to be interviewed by the department, your responses to the following questions may be subject to verification. + I understand and will answer the following supplemental questions completely and thoroughly. 02 Are you a current or previous City of Norfolk employee? + Yes - I am a current City of Norfolk Employee + Yes - I am a previous City of Norfolk Employee + No - I am not a previous or current City of Norfolk employee 03 If you were referred for this position by a current City of Norfolk employee, please provide the employee's full name, department, and job title. If not, please indicate by typing "N/A." 04 Please select the highest level of education you have completed. + High School Diploma/GED + Associate's Degree + Bachelor's Degree + Master's Degree or higher 05 Is your degree in a human services field or related field? (i.e. Psychology, Sociology, Social Work, Counseling, etc.) + Yes + No 06 Do you have experience with Electronic Health Records? + Yes + No 07 How many years of experience do you possess working with children and adolescents with a serious emotional disturbance (SED)? + No experience + Less than 2 years of experience + 2-3 years of experience + 4-5 years of experience + 6 or more years of experience 08 How many years of case management experience do you have? This includes linking, monitoring, and advocating for clients + No Experience + Less than 2 years of experience + 2-3 years of experience + 4-5 years of experience + 6 or more years of experience 09 Please select all Microsoft products you are proficient in using + Microsoft Word + Microsoft Excel + Microsoft Outlook + Microsoft Teams + PeopleSoft + Laserfiche 10 Do you have a valid driver's license? + Yes + No 11 Please provide the name, email address, and phone number of your current or most recent supervisor 12 Please provide an explanation of any periods of unemployment that are 30 days or longer. Indicate N/A if you have not experienced any periods of unemployment. 13 Have you ever been the subject of any exclusion, suspension, or debarment action by the General Services Administration(GSA), Office of Inspector General (OIG) or any other federal healthcare program including, but not limited to Medicare or Medicaid? + Yes + No 14 A conviction (felony or misdemeanor) does not necessarily eliminate you from employment consideration. A criminal background check is conducted on all new hires. Failure to disclose all criminal convictions may result in disqualification from employment consideration or may result in dismissal from City of Norfolk employment if you have been hired. The nature of the offense; the time that has passed since the offense, conduct and/or completion of the sentence; and the nature of the job sought may be taken into consideration. Have you ever been convicted of a felony or a misdemeanor? + I have been convicted of a felony + I have been convicted of a misdemeanor + I have been convicted of a felony and a misdemeanor + I have not been convicted of a felony or a misdemeanor 15 If you answered, that you have been convicted of a felony and/or a misdemeanor, please provide an explanation including the city, state and date of the conviction. This excludes minor traffic violations such as speeding tickets. 16 Please indicate your veteran status. (A copy of your long form DD-214 may be required) + I am not a Veteran + I am a Veteran + I am a Disabled Veteran Required Question Agency City of Norfolk Apply Please verify your email address Verify Email