Ilford
9 days ago
Case Manager - Mums and Babies Unit
Job Description

Position: Case Manager

Hours: 40 hours per week (including some weekends, evenings, and bank holidays)

Salary: £29,000 Plus overtime if required

Reports to: Deputy Manager

About the Role:Our client is seeking a dedicated and experienced Case Manager to join their team.

This role requires a compassionate individual who can serve as a positive role model for both parents and children, fostering meaningful relationships and attachments. You will be responsible for managing a defined caseload of families, providing support and guidance throughout the assessment process, and ensuring the safe and efficient running of the residential facility.

Key Responsibilities:

Support the Registered Manager and Deputy Manager in delivering the Centre`s objectives and maintaining compliance with National Minimum Standards.Oversee the management of a caseload, ensuring all documentation is accurate and up to date.Complete weekly summary reports for assigned families and direct staff on key work sessions.Liaise with Local Authorities, Guardians, and Independent Social Workers to develop and implement assessment plans.Manage the physical, financial, and human resources of the facility effectively, ensuring a safe and supportive environment.Participate in the on-call rota, always supporting the smooth operation of the Centre.

Personal Attributes:

Strong communication and leadership skills.Ability to manage sensitive and complex information.A warm, sensitive, and non-judgmental approach to working with families.Ability to work effectively both independently and as part of a team.

Personal and Professional Development:

Maintain professional knowledge through continuous learning and training.Ensure compliance with company policies, health and safety regulations, and data protection legislation.Promote an atmosphere of support, equality, and inclusion within the Centre.

Qualifications and Experience:

Minimum NVQ Level 3 in Childcare & Education or equivalent.At least three years of experience working with families and children, including child protection cases.Experience in residential settings and supervising staff is highly desirable.Knowledge of relevant legislation, including the Children Act and Residential Family Centres National Minimum Standards.

Application Process:If you are passionate about making a difference in the lives of families and children, we encourage you to apply. Please submit your CV

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