We are seeking a Case Manager to join our team. As a Case Manager, you must be highly organized and able to work on a varied caseload. The candidate will assist the attorney in developing settlements, and preparing documents and correspondence as needed. The ideal candidate is customer-focused and empathetic. We require experience in personal injury or experience as an insurance adjuster.
Responsibilities
- Daily interaction with existing and potential clients, via telephone and in person.
- Order medical records from providers and communicate with clients and providers during the course of treatment.
- Obtain documents necessary to support injury and/or liability positions
- Interact with insurance carriers and healthcare providers to secure records and account balances
- Negotiate case settlements with insurance carriers and negotiate a deduction of outstanding medical balances with providers
- Work directly with multiple coworkers involved in the management and support of case files
- Maintain organized case files
- Prepare comprehensive demands and assemble support for submission to carriers
- Interact with attorneys and present case synopsis when required
- Manage case files from intake to closing under the direction of an attorney