Overview Our Commitment to EquityThe Y actively promotes a culture free from bias and injustice. We are dedicated to removing institutional and systemic barriers that result in oppression and racism. We will be accountable to marginalized communities for creating equitable and sustainable environments where social justice is woven into every facet of our programs, and by caring for our communities in a culturally versatile and respectful manner. Job Summary The Case Manager supports low-income young adults who may have experience in foster care, homelessness, disconnection from school, juvenile justice and/or other systems in developing the skills to live independently. Provides specialized support to youth and young adults in education, job readiness/employment, housing, or another designated field. Develops strong collaborative community relationships and provides extensive information and referral services. Creates a welcoming and supportive environment at the YMCA. This position is a full-time position that will hold a caseload of Rapid Rehousing young adult clients. The position requires a progressive engagement model with clients who may not have ever experienced independent housing or maintained employment to do so. The case manager is responsible for assisting clients in understanding what is required for them to live independently in their own home with decreasing subsidy through the program. Clients are expected to increase income and gradually take over their rent until they are fully responsible for their independent unit. Clients often come in need of other related resources such as access to food resources, benefits, mental health and substance use services, employment resources and general navigation of the housing system. This position is responsible for connecting clients with resources and for addressing questions and situations as they arise or before they arise in a client’s housing. Landlord mediation and communication is an important piece of this role as well as the ability to serve as a life coach in situations a young adult may experience. Applicants with behavioral health experience are encouraged to apply. This position is with the Y Social Impact Center, the social services division of the YMCA of Greater Seattle (YGS), serving around 5,000 youth, young adults, and families every year in communities across King County, Pierce County, and various counties across WA. Through our programs we aim to strengthen young people’s ability to develop to their fullest potential through four strategies: reducing risk factors; navigating systems towards successful life transition; establishing stability, safety and wellness in times of crisis; and building competencies and social capital. The Social Impact Center’s programs include homelessness prevention, housing, behavioral health, crisis response, foster care licensing, violence prevention, and employment. Since many of the young people we serve have been involved in the foster care, criminal justice, behavioral health, and/or homelessness systems, we truly value relatable lived experience of our staff and those applying for our positions as an asset. Position Type/Expected Hours of Work Monday - Friday, regular business hours. Hybrid position with some work in the office and most of the work in the community with some WFH hours at the discretion of the supervisor. What You Will Get From Working at The Y + Membership to the YMCA of Greater Seattle for you and your household + Medical, Dental, Vision, and Life insurance + Retirement with generous employer contributions + Free access to mental health resources + Rapidly-accruing paid time off (PTO) + Discounts on qualifying YMCA of Greater Seattle childcare and day camp programs Hiring Range: $24.00 – $27.00/hour Responsibilities + Provides specialized services to youth and young adults in education, employment/career development, housing, technology, or other designated field and supports them in achieving their goals.Build strong relationships with Y program participants to effectively provide quality services. + Develops individualized, strengths-based, youth-driven service plans. + Must understand contract/grant terms and conditions to ensure program outcome requirements are met and services rendered to young adults appropriately. + Researches best practices in field; creates and maintains specialized resource library. + Maintains clear, professional, timely participant contact notes, service plans, progress updates, outcomes, and other documentation in designated databases. + Teaches life skills, job readiness or other subject matter individually and/or in groups, often experientially. + Teams effectively and collaboratively with YMCA staff and/or community partners to plan and facilitate activities, including visits to related resources in the community. + Builds and maintains collaborative relationships with funding liaisons, other service providers, businesses and/or educational institutions as related to specialized services. + Supports participant success in key domains such as safe and stable housing, permanent connections to supportive adults, education and employment, health and well-being, and life skills. + May assist with program coordination or other activities related to job focus. + Participates in YMCA annual fundraising campaign to engage community members in volunteerism and philanthropic support for the Y mission. Code of Conduct for Applicants (https://seattleymca.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=191063&hashed=999166779) Qualifications + Bachelor's degree* in psychology, social work or related social services field or equivalent experience, Masters preferred. Other applicable education, training, and experience, which provide the knowledge, abilities, and skills necessary to perform effectively in the position will be considered. + Experience working with teens or young adults in employment, foster care, group care, housing, education, juvenile justice, anti-poverty, vocational support, mental health, chemical dependency and/or homelessness fields. + Ability to teach effective independence skills for a variety of learning styles and to plan supportive activities. + Strong youth engagement and relationship-building skills. + Strong verbal and written communication skills. + Basic computer skills and working knowledge of Microsoft Office. + Ability to transport self and client(s) in a safe and effective manner, and to meet clients at community locations; proof of adequate vehicle insurance coverage is required, or ability to travel to areas without public transportation. + Current state approved First Aid and CPR certification.** + Current approved HIV blood borne pathogens training.** + Prefer knowledge of and previous experience with, diverse populations (language, culture, race, physical ability, sexual orientation, etc.). Ability to speak any language in addition to English may be helpful. * Some Case Manager positions required Bachelor's degree or higher. ** Within 30 days of employment or first available training. Our Commitment The YMCA of Greater Seattle (YGS) is an equal opportunity employer and is committed to creating a diverse and equitable work environment. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by local, state, or federal law. We are a drug & alcohol-free workplace; all job offers are contingent on the results of a background check and (on applicable jobs) drug screening, including screening for marijuana. We participate in the Federal E-Verify system. If you need assistance of any kind with the application process, reach out to recruiting@seattleymca.org or the HR department at 206.382.5082.