Case Manager 

 

EAC Network is a trusted not-for-profit social service agency that has been supporting communities across Long Island and NYC for decades. With over 100 programs and a legacy of empowering more than 62,888 individuals, we are committed to making a lasting impact. At EAC Network, we understand the importance of experienced professionals like you in driving positive change, and we value the skills and insight you bring to the table.

 

Position Overview: We’re looking for a Full time Case Manager for Guardianship who is ready to step up and advocate for incapacitated adults in a meaningful, hands-on way. In this role, you’ll not only provide direct support but also leverage technology and innovative solutions to manage client care effectively. 

  Compensation: $27/hour Schedule: Monday-Friday 9AM-5PM, occasionally evening hours  Location: Central Islip, NY (in-person ) Reports to: Program Director 

 

Key Responsibilities:

Initiate Client Services: Within 72 business hours of assignment, contact all relevant parties (e.g., legal, social, and healthcare professionals) to gather necessary information and begin the fact-finding process. Use this information to develop a comprehensive service plan that includes social, administrative, fiscal, and legal services tailored to each guardianship client.

Provide Case Management Support: Offer ongoing case management services, including home visits, telephone reassurance, advocacy, and guidance to clients dealing with issues such as substance abuse, mental health challenges, housing instability, and financial difficulties.

Client Transportation & Escort: When necessary, transport and escort clients using your own vehicle to appointments for emergency resources or to complete essential applications, ensuring their access to required services.

Participate in Case Conferencing: Take part in regular case conferencing sessions for collaborative case review and decision-making with the team to ensure comprehensive client support and effective service delivery.

Maintain Accurate Case Records: Keep detailed and up-to-date progress notes on all assigned cases, documenting key interactions, progress, and any adjustments to the service plan.

Liaise with Legal and Social Entities: Communicate regularly with judges, referees, lawyers, and DSS caseworkers regarding program participants. Additionally, represent the program in presentations to community referral sources when necessary.

Complete and Submit Required Reports: Prepare and submit all required reports for clients, including Initial Reports, Interim Reports, Annual Reports, and court updates, ensuring compliance with legal and program standards.

Billing Coordination: Submit accurate progress notes and relevant documentation to the finance department to support billing processes for services rendered.

Program Evaluation & Measurement: Develop and implement measurement strategies to assess and evaluate the effectiveness of the guardianship program, identifying areas for improvement and ensuring quality service delivery.

 

What We are Looking for?

Bachelor’s Degree in social or behavioral sciences (preferred but not required if you have relevant experience). At least two years of relevant work experience (social services, case management, or related field). Strong proficiency in Microsoft Office, databases, and innovative tech solutions for managing cases. Excellent communication skills (both verbal and written) and the ability to connect with diverse communities. Valid NY State Driver’s License and access to a vehicle for transporting clients when needed. Passion for social justice, advocacy, and helping vulnerable populations.

 

Why Join Us?

Comprehensive Benefits: Medical, Dental, and Vision Insurance Retirement Plan: 401K with 3% match Generous Time Off: 30 days in Year 1, plus 14 holidays Disability Coverage: Short-term and Long-term Disability Additional Perks: Flexible Spending Accounts, Wellness Benefits, and Assistance Programs Growth Opportunities: This isn’t just a job; it’s a chance to build a meaningful career with real impact. We support your professional growth through training, mentorship, and development programs.