Overview Job Purpose The Client Dedicated Cash and Corporate Accounting consultant role is a senior individual contributor role focused on providing subject matter expertise on Mortgage and Consumer servicing Cash and Corporate accounting functions across the ICE Mortgage Technology Solutions. This position will be responsible for impact analysis, knowledge transfer, business reviews, internal and external reporting, and program management of engagements impacting the assigned functional area. Responsibilities Works within a team on Cash and Corporate Accounting business consulting projects to meet specific client requirements Expertly configures, research and documents client needs related to the assigned function. Defines product scope, objectives, and requirements. Defines specifications and data models for product development and testing Provides recommendations on best practices and changes in technology accordingly Devises and/or modifies processes and procedures to achieve greater efficiencies and to solve the most complex business process problems Conducts a variety of tests such as system, integration, readiness, and acceptance tests. Conducts tests using client data to be certain client needs will be met Consults directly with the client and may travel to the client site Acts as team leader for consulting projects, leading sub-plans, or small projects. May mentor, guide, advise, and/or check the work of less experienced Technology Business Consultants May play a key role in the training of client and technical support personnel on enhancements, new analytics, or procedures Up to 10% travel Performs other related duties as assigned Knowledge and Experience Familiarity with ICE Mortgage Technology products and service In-depth knowledge of Mortgage and Consumer Cash and Corporate Accounting operations and related ICE Mortgage Technology products. Familiarity with Payment Services integrations (i.e., Lockbox, Digital Banking, ACH) preferred. Excellent customer service skills that build high levels of customer satisfaction for internal and external clients Excellent verbal and written communication skills to all levels (e.g. executives, managers, individual contributors) Awareness of Kanban and Agile methodologies Proficiency in business modeling and requirements definition disciplines Ability to estimate work effort for configurations and ensure the project is successfully completed Schedule This role offers work from home flexibility of one day per week. #LI-SF1 #LI-Hybrid Intercontinental Exchange, Inc. is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin or ancestry, age, disability or veteran status, or other protected status.