Great company. Great people. Great opportunities.

If you’d like the chance to make your mark with the world’s largest equipment rental provider, come build your future with United Rentals!

As a Cash Application Resolution Specialist, you will work closely with the Credit Management and Cash Application team to help support the various cash application functions as well as identify and resolve customer payment discrepancies. You will help us ensure customer payments are posted correctly and timely as well as identify areas to help improve our processes.

What you’ll do:

Lead Payment Application Reconciliations:

Analyze remittance detail, research, problem solve to ensure timely and accurate cash application

Review and resolve difficult customer account reconciliations while identifying the root cause in order to help implement change to prevent future issues

Communicate recommended process change in order to initiate the corrective action plan for each unique customer payment issue

Resolve customer (internal & external) inquiries regarding payment applications

Collaborate with the Cash Reconciliation team to resolve misapplications or duplications of payments on cash accounts or balance variance accounts

Identify customers will difficult remittances and propose change, training or additional tools to help ensure payments are posted correctly

Support Cash Application Functions:

Work closely to support and serve as a resource to the cash application team

Ability to perform all duties of the cash application team, including but not limited to posting/reversing payments in all cash application systems

Maintain integrity of cash management systems

Assist team members with new or complicated payment applications

Design and implement process improvements to include training programs and initiatives to help reduce payment application errors

Manually apply payments from acquired AR for various acquisitions

Assist with Special Projects

Innovative champion of process improvement & proponent of change, consistently looking for a more efficient way of completing tasks and preventing issues

Manage unapplied payments and accounts as assigned

Assist with internal and external audit requests:

Assist Management Team with process improvement and implementation of projects as needed

Cross-train and assist with other teams within the credit department

Assist the Lien Waiver team with the process of waivers

Assist the New Accounts team with the process of new accounts

Other duties as assigned

Requirements:

High school diploma or equivalent; Associate’s degree in related field preferred

Cash application experience and Accounting knowledge preferred

Working knowledge of Microsoft office (Excel, Word, & Outlook)

Advanced payment reconciliation skills

Strong communication skills with both internal and external customers

Organized with the ability to multitask

Innovative with the ability to accept change

Keen attention to detail for troubleshooting and problem solving and preventing reoccurrence  

Team player, collaborative within own group and cross functionally to achieve goals

We don’t just “talk the talk!” We’re an award-winning company (recently named a Glassdoor Best Place to Work in 2023) that truly cares about our people - That’s why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer:

Paid Parental Leave

United Compassion Fund

Employee Discount Program

Career Development & Promotional Opportunities

Additional Vacation Buy Up Program (US Only)

Early Wage Access through Payactiv (US Hourly Only)

Paid Sick Leave

An inclusive and welcoming culture

Learn more about our full US benefit offerings here.

Mutual respect for the dignity and fundamental rights of all persons defines our culture. United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email careers@ur.com for assistance.

United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, education, training, experience, skills, and ability.