A Carter Lumber Cash Application Specialist is responsible for accurate and timely deposits and application of customer payments.

Daily application of customer payments for a multi-location operationIdentify and apply payments on the correct invoices and customer’s accountPosts and balances all work completed before daily deadlines while adhering to internal quality assurance controlsCommunicate with internal and external parties to address questions and resolve issuesResearch reconciling cash itemsCommunicate with customers regarding payment application details when the remittance information is not availableAbility to conduct research into a wide range of cash posting issuesAssists the A/R team in resolving all payment discrepancies and unapplied cashResponsible for reconciling A/R accounts to ensure outstanding balances are accurate and agree with customer recordsProcess customer ACH payments and credit card transactionsAddress payment issues like double payments or other discrepanciesInteract with customers to resolve outstanding issuesAbility to work with all other departments in order to answer questions and resolve issues on a timely basis with both internal and external customers while ensuring exceptional customer serviceResearch and post service monies passed back by lease vendorsCollaborate with intercompany departments to resolve posting issues and unapplied cashScan and file documents within document management systemAdditional duties may be assignedThis is an in office role$18-$22/hr

 SKILLS:

Demonstrate proficiency working with Microsoft Word and ExcelCollaborative attitude, as well as strong analytical and investigative skillsStrong attention to detail, organizational skills, the ability to prioritize and adhere to established deadlines.Ability to identify problems, determine when to lead resolution and when to “raise the flag” to escalate issuesAbility to communicate professionally and effectively with all levels of internal and external management through various methods of communicationExcellent verbal and written communication

Experience/Education:

1-2 years Accounts Receivable/Billing experience in the construction industry preferredUnderstanding and negotiation of conditional and unconditional lien waiversGeneral knowledge of accounting and treasury processesExperience with 3rd party portals such as Builder Trend, Procore, Textura and Supply Pro is a plus