**Job Description** The Cash Application Specialist is responsible for completion of timely and accurate application of customer payments received through bank lockbox, ACH, Wire, Credit Card or other methods to customer invoices. A strong customer service mindset is required for success. The Cash Application Specialist will work with customers and cross-functional teams to understand and resolve payment application issues while adhering to established company policies and procedures. Key Responsibilities: · Reconcile payment remittance advice to the payment and funds received at the bank daily. · Update accounts receivable documents based on the payment remittance advice, supporting documents, and defined procedures. · Maintain files of payments and support in a logical system for storage and retrieval. · Matches payment support to system control documents for deduction processing. · Forwards documents to appropriate accounts receivable team members for processing. · Follows up with trade customers’ accounts payable contacts for questions related to payments or supporting documents. · Work to reduce exceptions through root cause analysis and escalation · Support Deductions Team and Collections Team with clarification / guidance on unidentified payments · Minimize risk of loss to the company by ensuring that overall customer collection status is assessed prior to the issuance of promotional rebates/incentives · Assist with necessary customer communications · Must be willing to work longer than 8 hours if necessary · Ability to adapt to constantly changing environments & priorities · Able to manage multiple tasks simultaneously to completion with sound business judgment · Special projects as assigned **Requirements** Minimum Job Qualifications: Education required: · High School Diploma or equivalent with some college preferred Business experience required: · Minimum of two years relevant, applicable and transferable experience in a corporate and/or Shared Services environment or equivalent (may be a developmental role based on prior skillset or degree) · Highly organized · Significant attention to detail · Strong analytical thinker / capabilities · Good communicator with excellent interpersonal and customer service skills · Excellent problem-solving skills · Team player · Knowledge of transactional processes and systems An Equal Opportunity Employer