Primary Responsibility:

As a Cash Application Associate, you will play a crucial role in the Accounts Receivable team by accurately and efficiently processing daily cash receipts and ensuring the proper application of funds in accordance with company policies and procedures. The primary responsibility involves utilizing the lockbox functionality within the ERP system to post cash transactions promptly. This role requires a keen eye for detail, strong analytical skills, and effective communication with both internal and external stakeholders.

Essential Functions:

Cash Application Processing: Utilize the lockbox functionality in the current ERP system to process daily cash receipts, including checks, ACH, and wire transactions. Ensure timely and accurate application of cash, covering partially applied, on account, and unprocessed items. Issue Resolution: Analyze customer accounts to identify and resolve complex cash application issues. Collaborate with internal teams, such as Collections, BD and Treasury, to address payment discrepancies and ensure accurate payment posting. Account Reconciliation: Balance assigned lockboxes, ACH, and wire transactions daily. Assist in month-end close activities to reconcile and balance Accounts Receivable G/L accounts. Communication: Regularly communicate with external customers to facilitate accurate and timely payment of invoices. Provide collections with necessary documentation and detailed notes regarding any payment discrepancies. Special Projects: Assist the Accounts Receivable Manager with special projects as needed. Undertake other assignments as requested. Adherence to Compliance: Adhere to all Sarbanes Oxley (SOX) requirements.

Qualifications & Experience:

High school diploma or general education degree (GED) plus three years of related training or experience; or an equivalent combination of training and experience. Experience with cash application within a lockbox system is advantageous.

Knowledge & Employment Standards:

Excellent communication skills, both verbal and written. Ability to work in a fast-paced environment. Strong problem-solving skills, initiative, flexibility, demonstrated sense of urgency, and consistent delivery on commitments. Must be detail-oriented and possess the ability to handle multiple tasks at the same time, efficiently and effectively. Ability to perform well under pressure and in a high-volume and changing environment. Strong customer service orientation. Proficient in Microsoft Office applications, including Excel, PivotTable, V-lookup, Word, and Outlook.
  Physical Requirements & Abilities:

The physical demands described below are representative of those that must be met to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

Requires several hours per day of sitting, with frequent interruptions, getting up and down from chairs, reaching, and/or bending. Requires manual dexterity with normal hand and finger movements for typical office work. Talking, hearing, and seeing are important elements of completing assigned tasks. Requires the use of various electronic tools. Occasionally work evenings or weekends to complete objectives. Requires the ability to relate to others beyond giving and receiving instructions: must partner with colleagues without exhibiting behavioral extremes.

Americold is an Equal Opportunity/Affirmative Action Employer

EOE/AA M/F/D/V DFW