Job Family:
PFS General
Travel Required:
Clearance Required:
What You Will Do:
The Cash Applications Specialist - Under general supervision and according to established policies and procedures, performs a variety of duties related to the payment posting function of the Management Services Organization (MSO). Such duties may include, but are not limited to, the following: 1) Processes and/or posts deposits, payments, denials, and adjustments. 2) Reconciles manual and electronic batches, 3) Performs other duties as assigned by direct supervisors
This position is classified as a Hybrid schedule working between either the San Marcos, CA or El Segundo, CA offices and from home.
Questions regarding this opening, you may contact Chris Rivera (Recruiting Manager) at (424) 430-3111
.
Essential Job Functions
Must be self-directed / self-motivated; and have good communication and interpersonal skills.
Must be able to perform a variety of duties often changing from one task to another of a different nature without loss of efficiency or composure.
Accept responsibility for the direction, control and planning of one’s own work.
Work independently.
Recognize the rights and responsibilities of patient confidentiality.
Convey empathy and compassion to those experiencing pain, physical or emotional distress and/or grief.
Relate to others in a manner which creates a sense of teamwork and cooperation.
Communicate effectively with people from every socioeconomic, cultural and educational background.
Exhibit flexibility and cope effectively in an ever-changing, fast-paced healthcare environment.
Perform effectively when confronted with emergency, critical, unusual or dangerous situations.
Demonstrate the quality work ethic of doing the right thing the right way.
Maintain a customer focus and strive to satisfy the customer's perceived needs.
Duties and Responsibilities
Payment prep and posting.
Sign out for payment batch on batch log with time received.
Prep payment batch before keying by identifying and circling invoices. Separate payments by groups.
Follow protocol for posting payments, denials, and adjustments to invoices in all groups.
Balance all groups back to batch total.
Sign batch back in on payment batch log with time completed.
Research payments.
Payments requiring additional information should be pulled out from the batch for research. If the pullout is not resolved in two business days it should be given to the Supervisor for follow up.
Research payments posted to unapplied invoices to identify location to refund.
Verify with the Lead or Supervisor before putting payments on an unapplied invoice.
Review of statements.
Review billing statements in lockboxes for address corrections and credit card payments.
Review workers compensation folders for remittances that need prepping for imaging.
Post and review special projects.
Records maintenance.
Assist opening mail when needed.
Maintain and shred lockbox statements, remits and commercial remittance backup after six months.
Perform other duties as requested by Supervisor or Manager.
What You Will Need:
High School Diploma / GED or 3 years of relevant equivalent experience in lieu of diploma / GED.
0-2+ years working within the following sectors: healthcare, insurance, business, finance or customer service.
Working knowledge can be of the following: insurance claims, billing, coding, follow-up, finance, accounting or customer service related responsibilities.
What Would Be Nice To Have:
Previous cash posting background.
Emphasis in Hospital A/R
Excellent communication and interpersonal skills.
Experience with Excel and Word.
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The annual salary range for this position is $37,600.00-$56,400.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.
What We Offer:
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Benefits include:
Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Position may be eligible for a discretionary variable incentive bonus
Parental Leave
401(k) Retirement Plan
Basic Life & Supplemental Life
Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Tuition Reimbursement, Personal Development & Learning Opportunities
Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Emergency Back-Up Childcare Program
About Guidehouse
Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.
Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.
If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.
Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.