Welcome page Returning Candidate? Log back in! Cash Posting Specialist Location US-CA-Santa Clarita Job ID 308941 Pos. Category Corporate - Central Billing Office Pos. Type Full Time Overview

Are you looking for a career that transcends the ordinary? At Concentra, we offer opportunities beyond patient care. As a valued member of our team, you'll be part of our efforts to provide exceptional service to our employer clients and exceptional care to their employees. Our values define our path forward – always working to ensure welcoming, respectful, and skillful care. Join Concentra, and see what makes us different and better.

 

The Cash Application Representative is responsible for the Posting, Reconsideration, and Adjustment of all payment types to the Concentra Practice Management system in a timely and accurate manner. Maintain posting level per company policy.

Responsibilities Apply payments to appropriate accounts, such as: Workers Compensation; Patient/Private/ Group Health (Cash & Credit Card) and Employer/ContractTransfer payments to other Central Business OfficesApply Zero pay EOBs and appropriate reasons for Zero payEnsure payments are recorded in an accurate and timely mannerManually post daily cash assignmentsPost cash and adjustments per remittance or Explanation of Benefit (EOB)Read and interpret EOBs, balancing, and resolving posting errorsBalance daily posting against internal control totalsManage unidentified cash, or payments received with no back-upPost 100% denials or short paid chargesPost and balance payments received through the mail from patients, customers, and insurance companiesPost all receipts ensuring the totals match the check total amountClose daily payments and batchesIdentify daily EOBs needing reconsiderationPrepare and disburse all daily Reconsiderations to appropriate Carrier/TPA (CBOs who currently combine the duties of Cash Posting and Reconsideration process)Identify EOBs in need of Reconsideration, copy and distribute to appropriate department (CBOs who do not currently combine Cash Posting and Reconsideration process)Maintain Status Report (CBOs who currently combine the duties of Cash Posting and Reconsideration process)Identify incorrect payments and billing due to various changes (i.e., address change, pricing, etc.)Submit Employer/Contract changes for verification according to the customer service packageEscalate issues preventing accurate cash application to leadershipApply appropriate Worker Compensation adjustments, Focus, First Health, CCN, Contractual, etc.Apply appropriate Employer (Contract) adjustments, Customer Service, Price etc.File monthly batchesEnsure adjustment requests have proper supporting documentationMeet or exceed departmental productivity standardsMeet all monthly, quarterly, and year-end close deadlines as they relate to cash application duties

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Qualifications High school diploma or GED equivalentSpecialty training in medical billing and posting preferred

Job-Related Experience

Customarily has at least six months of demonstrated medical revenue cycle experience

Job-Related Skills/Competencies

Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and FlexibilityAbility to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutionsOutstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalismThe ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policiesFamiliarity with Microsoft Excel, Outlook, WordAbility to communicate effectivelyExcellent time management skillsExcellent writing and documentation skillsStrong attention to detailAbility to operate 10-key numeric pad by touchAbility to work under tight time schedulesRequires outstanding decision making and excellent problem-solving skillsAbility to successfully aid in all areas of training and staff developmentAbility to work independently as well as a team playerAbility to handle multiple tasks, projects, duties, and priorities Additional Data 401(k) Retirement Plan with Employer MatchMedical, Vision, Prescription, Telehealth, & Dental PlansLife & Disability InsurancePaid Time Off & Extended Illness Days OfferedColleague Referral Bonus ProgramTuition ReimbursementCommuter BenefitsDependent Care Spending AccountEmployee Discounts

This position is eligible to earn a base compensation rate in the range of $20.00 to 21.50 hourly depending on job-related factors as permitted by applicable law, such as level of experience, geographic location where the work is performed, and/or seniority.

 

External candidates: submit your application on concentra.com/careers
Current colleagues: visit the internal career portal on the main page of MyConcentra to apply 

This job requires access to confidential and critical information, requiring ongoing discretion and secure information management.

 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

 

Concentra is an equal opportunity employer, including disability/veterans

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