Why theNavy Exchange Service Command?
While some may serve overseas for our country, we hold down the fort – we serve the men and women who wear the flag – America’s strength, America’s heart. We are here to guide them, and deliver our service members and their families the tools they need to do what they love to do.
You can expect an unforgettable, dynamic, and competitive work environment.The Benefits begin DAY ONE:
We know you work hard, and cultivate the very best solutions for your family – and that’s why the benefits we offer, you won’t find anywhere else:
We offer a competitive federal salarybeginning at the Non-Appropriated Fund NF-01 level depending on experienceDid we mention, your Benefits begin on DAY ONE?Federal Healthcare benefitsDental, Vision, 401(k) Pension PlanAccrual of paid time off at DAY ONETuition reimbursement programContinuity Programs for Military SpousesPublic Student Loan Forgiveness eligible after qualifying years of serviceTax Free shopping, worldwide, at any Navy Exchange locationBecause here at the Navy Exchange Service Command, there’s no such thing as tomorrow – there’s only today. GET AFTER IT. Seize the opportunity to grow and be community driven, too. Build a mission driven life.Mission: YOU.
https://www.youtube.com/watch?v=9h1WLIY3hT8– Heroes Welcome
Job Summary
As a Cashier, you will be the face of our company You get to highlight our brand and image while contributing to building our reputation as a company
that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our
products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational, insightful,
and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization.
Duties and Responsibilities
Customer Service
- Proactively engage and make a connection with customers.
- Asking questions and listening to customer's needs.
- Directing customers to merchandise; informing them about upcoming events, promotions, mobile offers, STAR card.
- Provide premier customer service.
- Cooperate and build positive, inclusive and respectful relationships; take accountability for your own actions and outcomes.
Organization
- Maintaining check-out area appearance.
- Moving and re-stocking bags/packaging materials/labels.
Sales
- Interact with customer to ensure they found everything they needed.
- Make suggestions to customer on latest trends and current promotions based on customer's individual needs.
- Using a Point-of-Sales system, processing cash exchanges, discounts, gift cards, credit cards, debit cards (cash handling) including counting money
and returning accurate amounts to customer.
- Maintaining change funds and accounts for sales receipts.
- Completing various forms of paperwork, reports, and reconciliation.
Inventory
- Be the keeper of merchandise, complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. (May
participate in periodic inventories).
Dependability
- Adherence to assigned work schedule. Accurate and complete follow through on work assignments
Other Duties as assigned.
QUALIFICATIONS
- Product Knowledge.
- Knowledge of Point-of-Sale systems.
Experience
- Retail or relevant work experience, preferred but not required.
Communication Skills
- Strong interpersonal and communication skills. Ability to read, write, and interpret instructional documents such as safety rules, operating and
maintenance instructions, and procedure manuals. Ability to effectively communicate with customers, peers, and management. Ability to communicate
on the telephone with proper etiquette.
Mathematical Skills
- Basic math functions such as addition, subtraction, multiplication, and division. Ability to use a calculator and calculate percentages. Must be able to
make change in American monetary units.
Reasoning Ability
- Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take
initiative independent of direct supervision.
PHYSICAL DEMANDS/WORK ENVIRONMENT
This position involves constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders. Vision abilities include close vision, color vision, depth perception, and ability to adjust focus.
Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon
location.
OTHER SKILLS
Enthusiastic, friendly, and energetic with a desire to provide outstanding service.
WORK HOURS
Available to work a variety of hours, which may include early mornings, evenings, weekends and holidays.