JOIN A TEAM THAT GOES ALL-IN ON YOU

Are you ready to join a team that embraces a Funner culture, blazes the trail, and commits to delivering Family-Style Service at every turn? Do you want to embark on an extraordinary adventure that combines learning with fun? At Harrah’s Resort Southern California, we want you to become an integral part of our vision to create spectacular worlds that immerse, inspire, and connect you. Become a part of our team and bring your Funner spirit along with you!

This job contributes to Earl of Sandwich and Harrah’s Southern California Resort success by providing fast, friendly and Exceptional Customer Service to all guests with quality food, products and maintaining a clean and comfortable and safe store environment. Our team members are required to have basic knowledge about health and learn about all fresh products to effectively educate our guest. The team member is responsible for modeling and acting in accordance with Earl of Sandwich Guiding Principles and with Harrah’s Southern California Resort’s Mission Values and Vision.

Our ideal candidate:  
•   Must have at least three months previous money handling and cash register experience. 
•   Must possess excellent customer service and communication skills.  
•   Must be able to initiate and engage in conversation in a professional and friendly manner.  
•   Must be 18 years of age.  
•   Must be able to work independently, with little supervision.  
•   Must be able to work any day of the week and any shift.  
•   Must be able to get along with co-workers and work as a team.   
•   Must present a well-groomed appearance.
•   Must be willing to help on the deli line, if needed. 
•   Must be willing to work in other food service outlets.

About the role:  
•   Delivers exceptional and prompt service to all guests. Executing Everyone Greets Everyone standard.
•   Contribute to a positive team environment.
•   Be a role model in demonstrating Family Style Service to all guests and team members. 
•   Acts with Integrity, honesty and knowledge that promotes the culture of Earl of Sandwich Guiding Principles and Harrah’s Mission, Vision, and Values.
•    Maintain a calm demeanor during periods of high volume to keep the store operating to standards.
•   Anticipate guests and store needs by constantly evaluating the environment and customers for cues.
•   Be able to manage multiple tasks at one time.
•   Demonstrate the ability to communicate effectively with all guests and employees.
•   Follows Earl of Sandwich and Harrah’s Operational Policies and Procedures, including those for cash handling, safety, and security, during each shift.
•   Be able to use computerized cashier systems.
•   Must be able to successful manage difficult situations; to include upset guests always remaining calm. 
•   Must be able to consistently demonstrate (EGE) “Everyone Greets Everyone” by greeting all guests and fellow property team members with an appropriate greeting.
•   Follow all safety policies and procedures while working. As well as follow all food handling procedures. 
•   Provides quality food products consistently for all guests by adhering to all recipe and presentations to standards. Follows health, safety, and sanitation guidelines for all products.
•   Thoroughly cleans and sanitizes all dishes, glassware, utensils, and pitchers.
•   Maintains a clean and organized workspace so that team member can locate resources and products as needed.
•   Assists with cleaning other areas of the operation as requested.
•   Maintains regular and consistent attendance and punctuality.
•   Adhere to Uniform Standards.
•   Perform any other functions as directed by Management.

A few more things:   
•   Must be able to work inside and maneuver throughout assigned station during entire shift.  
•   Must be able to lift items up to 50 pounds and bend, pull and carry stock to refrigerator and cabinets.  
•   Must be able to use hand motion when cleaning and wiping counters. 
•   Must possess the manual dexterity to complete required “side work”.   
•   Must be able to listen and respond to visual and aural cues.  
•   Must be able to read, write, speak, and understand English.   
•   Must be able to tolerate areas containing secondhand smoke, high noise levels, bright lights, and dust.  

Depending on experience, pay starts at $17.50 per hour plus tips. 

The above is a minimal description of duties and responsibilities. Other work requirements may be necessary and assigned as the business needs evolve or change. Harrah’s Resort Southern California reserves the right to make changes to this job description whenever necessary. 
   
Harrah’s Resort Southern California is proud to be an Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or protected veteran. 
 
Preference is given to qualified Rincon tribal members and members of other federally recognized tribes.

NOTE: By providing a mobile number, you agree to receive calls/texts to your number about your application, and other opportunities that may be of interest to you. You understand that, where applicable, messages may be sent using an automatic telephone dialing system and your consent to receive messages does not require you to make a purchase.