The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB: 

The Excalibur Casino Cashier Representative's role involves enhancing the service experience through accurate processing of customer and inter-departmental monetary transactions, delivering excellent guest service, and promoting the MGM Rewards program.  All duties are to be performed in accordance with federal, state and local laws, regulations, and ordinances, as well as department and Company policies, practices, and procedures.  By delivering exceptional customer service you will play a vital role in our mission to own the guest’s experience and create WOW memories that they will carry with them far beyond their stay with us.

THE STARTING PAY RATE:  $17.50 / Per hour

THE DAY-TO-DAY:

Executes Casino Credit Policies including marker payments, issuance, deposits, and withdrawalsExecutes Chip Bank duties such as Fills and Credits to the Pit and in the CageAssists guests with transactional needs within established guidelinesEnsures security of Company assets, including cash, chips, and tokens throughout the shiftPromotes, educates, and facilitates guest enrollment into the MGM Rewards program, MyVegas rewards program, and MGM Rewards Mastercard programIssues FREEPLAY, complimentary play coupons, and adjusts tier credits for guests as per company policiesUpholds the highest standards of S.H.O.W. guest service program, addressing guest complaints by escalating to the Casino Cage Shift SupervisorUses Thorough knowledge of the Company’s AML/Suspicious activity policy, promptly notifying Leadership of any unusual events, circumstances, missing items, or suspected theftDemonstrates principles of responsible gaming, consistently promoting GameSense to all guestsConducts end-of-shift balancing of all appropriate banks within the Cage under supervision, adhering to the departmental variance policyCompletes all required reports and forms accurately in compliance with Title 31 regulations

THE IDEAL CANDIDATE:

High school diploma, GED or educational equivalentMust be 21 years of age or olderOne (1) year of previous guest services experienceOne (1) year of previous cash handling experienceProficiency in fundamental mathematical skills such as addition, subtraction, multiplication, division, and money handlingExceptional customer service and interpersonal skills to communicate effectively with all stakeholdersCapable of standing and walking for a majority of the shiftHas a firm understanding of Casino OperationsAble to effectively communicate in English, in both written and verbal formsNevada State Gaming RegistrationMust be able to work various shifts, including weekends and all holidays

THE PERKS & BENEFITS:

Free meals in our Excalibur employee dining roomFree parking on and off-shift at all MGM Resorts propertiesHealth & Income Protection benefits (for eligible employees)Professional and personal development opportunities through employee programs and network groupsWellness incentive programs to help you stay healthy physically and mentallyAccess to company hotel, food and beverage, retail, and entertainment discounts

FULL JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=11429

Are you ready to JOIN THE SHOW? Apply today!