Come join Amazon Kids, where we own an all-in-one kids’ media subscription packed with fun and educational content. Kids+ offers thousands of kid-friendly TV shows, movies, books, games, and educational apps. We deepen kids’ love of their favorite characters through multiple interconnected entertainment experiences, uniquely letting kids play what they watch and read about inside a safe, caregiver-controlled environment. Our product is available on Amazon and third party devices in 5 marketplaces worldwide (and growing). In this role you will work on the content included in the subscription, making sure that kids have access to fun, trending, educational, and representative titles!

The ideal candidate will have a proven track record in taking on end-to-end ownership and successfully delivering results in an ambiguous, fast-paced, and dynamic business environment. They are analytical, enthusiastic, self-motivated, detail-oriented, and customer-focused, with the ability to handle ambiguity and influence across the organization.

Key job responsibilities
This role will work closely with the business, technical, marketing, and product teams to manage the Amazon Kids catalog. They will become an expert in children’s content, including a deep understanding of age appropriateness, educational value, and more. This is a multi-faceted job in a fun, start-up like environment that requires flexibility, agility, creativity and a sense of humor.

Responsibilities include:
- Ingest and remove content from the catalog by following pre-defined SOPs and workflows
- Own age appropriateness guidelines
- Troubleshoot issues, track defects and drive them to resolution by partnering with engineering teams
- Help drive automation of workflows
- Improve SOPs and troubleshooting documentation
- Provide oversight and guidance to our Content QA team

A day in the life
This role works closely with our acquisition (Business Development) team, marketing team, and tech teams to deliver content to our customers. You will track the titles that go in and out of the Amazon Kids+ subscription and influence how they are categorized by adding age, genre, character, and other tags for each piece of content. You will work with counterparts in the EU and Japan to refine ingestion SOPs to ensure that we launch content in a timely manner to delight customers.

About the team
The Kids+ content team is responsible for making and acquiring content for the Kids+ subscription service based on characters, worlds, and trends that kids want. We are a versatile, fast-paced team that spans both content strategy and operations. Content is king in our subscription and this role has a first hand impact on which titles customers have access.