**The opportunity** Delaware North Parks and Resorts is hiring for a full-time Catering and Event Coordinator to join our team at The Westin Buffalo in Buffalo, New York. The Catering and Event Coordinator is responsible for contracting and detailing local catering business, primarily in the corporate and non-social markets. The position is also responsible for all aspects of the pre-event, event, and post-event phases of group business booked at the hotel for assigned markets. Receive a **$750 Sign-on Bonus!** Bonus is paid out over time! **Pay** $21.00 - $25.00 / hour Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer . **What we offer** Join our collaborative team at the Westin in downtown Buffalo, New York. Our busy, four-diamond hotel will give you the opportunity to meet people from around the world and work with a supportive team focused on career development. + Health, dental, and vision insurance* + 401k with company match* + Paid vacation days and holidays* + Paid parental bonding leave* + Tuition or professional certification reimbursement* + Weekly pay + Free shift meal + Free parking + 30% discount at Jake's Cafe + Discounted room rates for employees, friends, and family + Generous Marriott discounts + Referral bonus – earn $200 for each eligible referral + Training and development with opportunities for internal mobility and growth including the chance to work at our other locations nationwide *Available for full-time, year-round team members **What will you do?** + Respond to incoming catering opportunities for the hotel within assigned markets. + Identify, qualify, and solicit new catering business to achieve personal and hotel revenue goals. + Use negotiating skills and creative selling abilities to close on business and negotiate contracts. + Responsible for preparing all documentation for group and catering events within assigned markets including completion of event orders, meeting room set up specifications, banquet food and beverage, audio visual, program details, attrition, deposits, billing details and collection of payments in compliance with cash handling, credit card transaction and accounting policies and procedures. + Manage group room blocks and event specifications for assigned groups, responsible for preparing resumes for group arrivals withing assigned markets. + Coordinate with sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of group and catering business. + Greet customer during the event phase and hand-off to the Event Operations team for the execution of details. + All other duties assigned. **More about you** + Between 1 to 3 years’ experience in hospitality, sales or related field preferred. + Proficiency with Microsoft Office Products including Word and Excel. + Outstanding interpersonal, written, and verbal communication skills. + Working knowledge of property management and reservation systems preferred. **Physical requirements** + Ability to stand and walk for prolonged periods of time. + Able to perform all of the following: long-term standing, walking, bending, reaching, repetitive moving items up to 30 pounds. **Shift details** Day shift Evenings as needed Overtime as needed **Who we are** Delaware North operates the Westin Buffalo, situated within the company’s global headquarters building in Buffalo, New York. The luxury lifestyle hotel offers well-appointed guest rooms, a state-of-the-art fitness center, complimentary Wi-Fi, and two signature onsite restaurants, Patina 250 and Jake’s Café. Delaware North operates this top-rated, AAA Four Diamond hotel, dating back to 2019. Team members employed at the Westin Buffalo receive Marriott travel discounts world-wide. Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success. Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals. Together, we’re shaping the future of hospitality — come grow with us! Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.