Summary Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively. Responsibilities MAJOR DUTIES: Organizes and coordinates various catering/special events such as; membership affairs, command functions, cultural events, balls, etc. Meets with clients, discusses requirements for events such as date, number of guests, occasion, and explains services offered, i.e., room, decorations, menu, entertainment, etc. Receives schedules of banquet or arrangements of related activities on a weekly and/or daily basis. Reviews the scheduled functions to ascertain that required preparations are made, to include proper staffing, room arrangements, supplies and equipment. Responsible for the thematic decoration of rooms when not arranged by the client. Handles any change orders promptly and correctly. Implements all catering booking strategies to maximize the profitable utilization of time and space in each function room or activity. Understands and follows catering procedures, ensuring timely communication is maintained and pertinent information is dispensed. Checks and verifies work in progress ensuring procedures, methods and deadlines are met. Ensures quality in service, food and beverage products. Ensures that all work areas of the catering department are organized, well maintained and that all equipment and supplies are clean and stored in their proper places. Maintains private party logbook and contract files. Follows up with client evaluation of services rendered. May be required to verify accuracy of receipts at the Close of Business, complete and post function reports, as well as other reports deemed pertinent and distribute to appropriate department. Responsible for funds generated from all sources, their collection, reconciliation, recording, safeguard and deposit as directed by applicable policies and procedures. Determines the need for replenishment of materials and obtains needed items in accordance with routine procedures and authorizes stock or supply levels and may make minor deviations in procedures and methods to overcome problems such as delays in the receipt of needed materials or equipment failure. Ensures that all security, sanitation, health, environmental, and fire regulations are adhered to within areas for which responsible. Ensures that employees are appropriately dressed, neat and clean at all times and in compliance with sanitation regulations. Provides World Class Customer Service with an emphasis on courtesy. Assists customers and communicates positively in a friendly manner. Takes action to solve problems quickly. Alerts the higher-level supervisor, or proper point of contact for help when problems arise. Adheres to safety regulations and standards. Promptly reports any observed workplace hazards, and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor. Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment. Performs other related duties as assigned. Requirements Conditions of Employment See Duties and Qualifications EVALUATIONS: Qualifications MINIMUM QUALIFICATIONS: At least one year experience that demonstrates knowledge of standardized club or food facility operational practices and procedures, pricing and ability to coordinate with all facets of the club operation. Knowledge and understanding of catering practices. Skills necessary to assist customers in planning party functions. Ability to plan, organize and coordinate functions to provide the best in quality service to patrons, with a personal dedication to complete customer satisfaction. Ability to carry out responsibilities in an independent manner, working under pressure with limited supervision. Ability to prepare reports and complete simple contractual arrangements. Skill to deal courteously and effectively with customers, employees and management. This is a white-collar position where occasional lifting up to 20 lbs may be required. Must obtain and maintain the appropriate security clearance eligibility. Education Additional Information GENERAL INFORMATION: Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, sex, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis. It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review: https://www.donhr.navy.mil/NoFearAct.asp. As part of the employment process, Human Resources Division may obtain a Criminal Record Check and/or an Investigative Consumer Report. Employment is contingent upon the successful completion of a National Agency Check and Inquiries (NACI). For all positions requiring access to firearms or ammunition, the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence, or a felony crime of domestic violence adjudged on or after 27 November 2002. Selectees for such positions must submit a completed DD Form 2760, Qualification to Possess Firearms or Ammunition, before a final job offer can be made. Direct Deposit of total NET pay is mandatory as a condition of employment for all appointments to positions within MCCS. Required Documents: *Education/certification certificate(s), if applicable. *If prior military, DD214 Member Copy This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce. Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must submit a written request/statement (may be obtained from the MCCS Human Resources Office) and present ID card with "TA" stamped in red on front of card. INDIVIDUALS SELECTED FROM THIS ANNOUNCEMENT MAY BE CHANGED TO PART-TIME OR FULL-TIME AT MANAGEMENT'S DISCRETION WITHOUT FURTHER COMPETITION. ALL ONLINE APPLICATIONS MUST BE RECEIVED BY 1159PM EASTERN TIME (ET) ON THE CLOSING DATE LISTED IN THE JOB POSTING.