About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Poolside paradise meets city sleek under the Miami sun. Above the trendy Brickell Avenue – find the best of both big city adventure and a tropical getaway – arrive at our lifestyle-inspired lobby, savour the fun and flavourful dining experiences, and spend the day with a swim or sway in a hammock within our two-acre sun-kissed sanctuary. It’s all set against the Miami skyline overlooking the city’s fashionable art, dining, and entertainment scenes just minutes from our doorstep.

The Four Seasons Hotel Miami is looking for a Catering Coordinator who shares a passion for excellence and who infuses enthusiasm into everything they do. Our employees have the opportunity to shape our guests experience by providing exceptional knowledge and service in support of our world-renowned organization.

Join Our Team

Responsible for providing administrative support to the Catering Managers and Director(s)while being familiar with all aspects of the catering planning process. Assist in the organizing of social events and act as a liaison with the resort’s Department and Division Heads in planning internal Four Seasons meetings. Provides back up support to the Conference Services Team, in particular in the absence of the Conference Services Administrative Assistant.

Essential Functions:
• Receive and respond to incoming telephone calls in accordance with Four Seasons Standards and assist with overflow calls for Sales & Marketing, Food & Beverage, and Executive Office.
• Prepare accurate written correspondence including letters, contracts, reports, banquet event orders, schedule of events, printed menus, and e-mails using MS Word, Delphi, Crystal Reports, and Lotus Notes.
• Maintain Delphi accounts, including traces, creating and updating bookings, manipulating events in the function diary and the preparation of Banquet Event Orders.
• Facilitate all aspects of internal Four Seasons Resort Meeting Program under the guidance of the Catering Sales Manager
• Complete distribution of Catering correspondence to the resort operating departments as required. Examples: Amenity Cards, Resumes and Banquet Events Orders.
• Maintain the various Catering file systems, both electronic and paper, including Account Files, Program Evaluation Database, Master binders for Banquet Event Orders and Resumes.
• Operate a variety of electronic and manual office resources, including but not limited to laser printers, multi-function copy machines, fax machines, paging system, a bindery machine.
• Comply with Four Seasons standards for sales and marketing, while working harmoniously and professionally with co-workers and Planning Committee.
• Respond according to the crisis management plan to any resort emergency or safety situation. 
• Comply with Four Seasons’ Work Rules and Standards of Conduct.
• Work harmoniously and professionally with co-workers and supervisors. 

Requirement:
•    Must be able to work all shifts including, AM's, PM's, weekends, and  holidays.
• Experience preferred by position is from one to two years of employment in the
related position in Hotel industry.
• Requires knowledge and ability to operate computer equipment and the reservations system.
•    Able to sit, stand and walk up to 8 hours.
• Ability to compose business correspondence.
•   Excellent reading, writing and oral proficiency in the English Language.

Benefits Four Season Employees Enjoy

Competitive Employee Health, Basic Dental and Vision Insurance Complimentary Rooms Nights at Four Seasons Exclusive discount and travel programs with Four SeasonsVacation, Sick and Holiday PayPaid Parental Leave 401k plan with match Energizing Employee Culture where you are encouraged to be your true self!Comprehensive learning and development programs to help you master your craft.Inclusive and diverse employee engagement events all year-round.And so much more!

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf