Canteen *Internal Employee Referral Bonus Available The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: http://olivia.paradox.ai/moSkg About Canteen: Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen’s solutions include markets, office coffee and snacks, unattended retail, and culinary. Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we’ll supply the opportunity and innovation. Together, we’ll continue to transform our industry. Come for the job, stay for the career. We are Canteen. Job Summary Job Summary: The Catering Operations Manager holds duties related to successful execution and coordination for on and off premise Company events. The position entails a need for excellent attention to detail and communication skills; ability to multi-task on a variety of projects simultaneously, accurate distribution of pertinent information both internally to all departments as well as to clients and related vendors. You will be expected to have excellent client skills in presentation and marketing ability. Key Responsibilities: + Consults clients as to scope, expectations, setting, menu, collateral entertainment to have a successful and appropriate event within the client’s budget + Plans menus in consultation with the clients and chefs + Negotiates individual vendor contracts + Delegates to, and ensure that, the Event Manager coordinates and executes the event within the parameters established by the Catering Event Manager + Recruits, interviews, selects, and trains permanent and casual staff + Organizes, leads and motivates the catering team + Plans staff and event schedules + Maintains and develops accurate financial and administrative records + Serves as liaison and coordinator between Sales Catering Managers, Supervising Chefs, Staffing, Captains, Suppliers, Vendors, Rental Companies and Clients as needed to plan events + Assesses contract requirements and ensure satisfaction with the services delivered + Performs final review and assessment of catering events to determine if they meet performance and quality standards + Resolves customer concerns and ensures timely customer payment Preferred Qualifications: + Operationally savvy industry professional with demonstrated leadership in managing people, events and the overall guest experience + Strong organization, time management and team motivation skills are essential for success in this role + Ability to work independently with little direct supervision + Ability to communicate effectively (verbal and written) with clients, senior management, and WPC support staff + Ability to respond effectively to continuously changing demands + Demonstrated experience in budgeting, P&L, labor and sales forecasting and reporting + Effective use of discretion to problem solve in a fast-paced environment + Excellent negotiating skills + Ability to establish credibility with senior culinary professionals + Human Resource experience including hiring, training, mentoring and development + 3-5 years’ experience in a hospitality management environment (preferably in an off-premise catering environment) + The ability to manage in an environment with focus on client service, entrepreneurship and building and growing a strong business Associates at Canteen are offered many fantastic benefits. Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs). Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Maryland, Washington State, or to be performed Remotely, click here (https://www.compass-usa.com/wp-content/uploads/2023/08/2023\_WageTransparency\_Canteen.pdf) for information on additional company-provided time off benefits. About Compass Group: Achieving leadership in the foodservice industry Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Applications are accepted on an ongoing basis. Canteen maintains a drug-free workplace. Req ID: 1375951 Canteen