Required Skills & Abilities:

3-5 years of experience in sales and marketing, guest services, front desk, or related area 1-3 years of experience in catering or related food service industry Experience telephone sales with proven sales negotiating and closing skills Ability to handle multiple guests and operational demands with a high degree of professionalism, operating often with time sensitive deadline Proficient computer skills and knowledge Ability to work a flexible schedule including nights, weekends and holidays

 

Key Competencies:

Strong work ethic Negotiating and closing Attention to detail Relationship builder Multi-tasker Problem analysis and solving Excellent communicator Confidentiality and integrity

 

Job Description:

Book group events within the group booking parameters, ensuring that sales progress seamlessly and accurately by following established process and procedures Up-sell products and services, closing the best opportunities for the property based on market conditions and property needs Gather and input all important customer data in order to plan appropriately (e.g. customer’s goals, specific needs, key account info, etc.) Close sales by collecting client deposit and signed contract Provide accurate, complete and effective communication to the Food & Beverage team Confirm final billing accuracy prior to and then process the final bill Perform other duties, responsibilities, and special projects as assigned

 

Benefits:

Medical, Dental and Vision insurance Matching 401K Employee Assistance Program Free Life Insurance Paid Time Off Holiday Pay Hotel Discount Program and more...