Catering Sales Manager-Hotel Valley Ho
Pyramid Hotel Group
Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! #PGH-BMC Location Description Welcome to Hotel Valley Ho, nestled in the vibrant city of Scottsdale, Arizona, and proudly part of the Pyramid Global Hospitality portfolio. Boasting 241 stylish guest rooms and 13,000 sq ft of versatile meeting space across 11 rooms, Hotel Valley Ho is more than just a place to stay—it's a dynamic environment that seamlessly blends comfort with career opportunities. In the sun-soaked ambiance of Scottsdale, Hotel Valley Ho embodies the work culture fostered by Pyramid Global Hospitality, where professional growth and seizing opportunities are at the forefront. As a member of the Pyramid Global team, you'll enjoy benefits such as a 401k with a company match and recognition programs tailored to celebrate your achievements. Join us at Hotel Valley Ho, where your pathway to a fulfilling career is guided by an excellent People First Culture. It's about being part of a professional team that understands Scottsdale's unique energy while supporting your individual career journey. Welcome to a professional environment within Pyramid Global Hospitality that encourages your personal and professional development! Overview The catering sales manager is a detail, oriented planning professional, possessing excellent sales, event management and clerical skills. The position requires experience in selling and operating social events of all levels with emphasis in weddings, mitzvahs, and local corporate events. The candidate must display the ability to generate theme concept designs, and act as a creative source for staging unique events. The candidate must be adept at solving conflicts that may arise through the selling and coordination processes. The candidate must be familiar with the ideals and philosophies as they apply to the entire facility, to enable comprehensive coordination of each event. The manager must be knowledgeable of resort operations including food and beverage, banquet, and catering set up and front office operations. This position may also require handling assigned conference service programs. Qualifications Responsibilities include: Respond in a timely manner to all phone calls, sales inquiries, walk-in customers, and referrals. Systematically establish, build and maintain positive relationships with clients. Establish a positive and professional presence and rapport within the assigned market(s). Monitor sales process from initial contact to conclusion Attends all industry trade shows as scheduled by the area director of sales + marketing. Prepare menu proposals, catering contracts, banquet event orders, and all booking forms needed to contract corporate and social catering business. Work within the catering guidelines and policies as established by the area director of sales + marketing, and director of catering conference services. Collect contracts, advance deposits, signed event orders and payment of accounts for all catering functions. Communicate all details regarding catering events to other departments as needed. Coordinate necessary outside vendors for catered events. Interface with the catering client from the initial lead call to follow through with event details, day-of-event client contact, event operation coordination with the banquet department, and post-event follow up. Conduct client site visits and approved tastings. Report sales progress and activities in daily business review and month end reports. Attend daily BEO meetings, weekly one on one meetings with area director of catering + conference services. Conduct telemarketing and direct mail efforts for the social and corporate market segments. Meet or exceed yearly goals to be reviewed quarterly with the director of catering + conference services. Perform other duties and responsibilities assigned by the director of catering + conference services and area director of sales and marketing. Oversee the banquet team execution of their events. QUALIFICATION STANDARDS EDUCATION: Any combination of education, training or experience that provides the required knowledge, skills and abilities. College education preferred. EXPERIENCE: Minimum of five years catering sales management experience required. Wedding catering sales and operation experience required. Experience working with catering operative systems ie Opera, Delphi, CI/TY, etc. LICENSES or CERTIFICATES None APPEARANCE: Highly professional appearance. All Hotel Valley Ho professionals must maintain a neat, clean and well-groomed appearance. Specific standards must be followed.
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