Owned and operated by Aspen Hospitality, The Little Nell is Aspen's only Five-Star, Five-Diamond, ski-in/ski-out hotel and offers luxury services and unparalleled access to America's most famous mountain town. A Relais & Châteaux resort, the Nell is frequently recognized for its award-winning wine and culinary programs and dedicated service. The property boasts a variety of amenities, including two restaurants, three bars, a wine cellar and a speakeasy. The Little Nell is also home to the new The Nell Spa. During ski season, Nell guests have access to a slopeside ski concierge and numerous winter adventures. In summer months, guests enjoy lush gardens along with off-road adventures, stargazing, fly fishing and mountaintop yoga; plus, a pool, hot tub, and a newly renovated spa and health club. The Little Nell has been acknowledged with numerous awards including being named a Forbes Five-Star hotel since 1995, a AAA Five-Diamond hotel since 1991, a Wine Spectator Grand Award winner since 1997, recognition as one of America’s 100 Best Wine Restaurants from Wine Enthusiast and frequently nominated for its Outstanding Wine Program by the James Beard Foundation. The Nell will debut its first hotel outside of Aspen at Rockefeller Center in New York City in 2026. For more information, visit www.thelittlenell.com or follow @thelittlenell on Instagram, Twitter and Facebook.
Job DescriptionPosition Summary
A Catering Sales Manager is responsible for generating and securing new business opportunities for catering events, including weddings, corporate functions, and private parties. They work closely with clients to understand their needs, develop customized catering packages, and ensure exceptional service delivery. Additionally, they manage the sales process from initial inquiry to contract signing, while maintaining strong relationships with clients and vendors to drive revenue and meet sales targets. This position reports to the Director of Sales.
The budgeted salary range for this position is $85,000 to $95,000 annually + commission. Actual pay will be dependent on budget and experience, all our salaried roles are eligible for bonus.
Job Posting Deadline
Applications for this position will be accepted until February 15, 2025.
Essential Job Functions
• Generate catering business using proactive sales activities in accordance with established hotel brand standards
• Responsible for the communicating details to assist in the successful execution of catering events
• Prospect for new business through solicitation, networking and cold calling
• Improve hotel visibility by conducting outside sales calls/blitzes, attending trade shows and market segment related events
• Meet or exceed established monthly, quarterly and annual targeted sales goals and profit margins
• Maintain an active list of accounts to ensure continuous relationship development
• Develop and execute monthly focused and aggressive action plans
• Administer catering operations to include, but not limited to, guest service needs, soliciting accounts, negotiating contracts, merchandising, planning, systems management and forecasting
• Communicate event details and requirements with and provide input to team members to execute catering events effectively
• Evaluate guest needs and industry competitive set to provide input for operational changes necessary to ensure guest satisfaction
• Monitor client satisfaction scores in staff helpfulness, food quality and overall event while leading by example to exceed brand benchmark
• Other duties as assigned
• Bachelor's degree from four-year college or university
• Three years related experience and/or training; or equivalent combination of education and experience
Knowledge, Skills & Abilities
• Proficient knowledge in sales and catering
• Knowledge of sales package prices and market trends
• Adept at addressing and resolving customer and employee concerns swiftly and professionally
• Skilled in creating exceptional guest experiences through personalized service and attention to detail
• Effective at prioritizing tasks, organizational skills and maintaining efficiency during high-volume periods
• Capable of overseeing multiple functions simultaneously in a fast-paced environment
• Able to adjust to changing business needs
• Ability to read and comprehend simple instructions, short correspondence, and memos
• Ability to write advanced correspondence
• Ability to work cross functionally as a team player
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization
• Ability to perform basic computer and POS system functions
Work Environment and Physical Demands
• Ability to be on your feet, kneel and bend for extended periods of time
• Regularly work in adverse conditions and requiring the use of protective apparel/equipment to prevent exposure to the elements as well as an office environment and may be required to walk on slippery and uneven surfaces
• Must be able to lift, push or pull up to 50 lbs. individually or with assistance (weight limits can vary according to position, but no more than 50)
Job Benefits
This position is categorized as a regular full-time position eligible for the following benefits:
Enrollment dates differ across the various programs.
• Health, Dental, and Vision Insurance Programs
• Flexible Spending Account Programs
• Life Insurance Programs
• Paid Time Off Programs
• Paid Leave Programs
• 401(k) Savings Plan
• Employee Ski Pass and Dependent Ski Passes
• Other company perks
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen One, Aspen Snowmass, Aspen Ventures or Aspen Hospitality you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at 970-300-7700.
This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.
Aspen One is an equal opportunity employer (Minority/Female/Disabled/Veteran). At Aspen One, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience, we embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work. Aspen One strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all.
For an overview of Aspen One Company's benefits and other compensation visit www.aspensnowmass.com/employment/benefits-and-perks
Aspen One participates in E-Verify.
E-Verify & Right to Work Poster