Brightpoint (formerly known as Children’s Home & Aid) invites you to join our team of mission-driven staff who share a common vision: an equitable world where all children and families thrive in strong communities. As a leader in the human services sector for 140 years, we aim to advance the well-being of children by investing in families and strengthening communities through data-informed, collaborative, and preventative solutions.

The Eligibility Specialist works within the Child Care Assistance Program (CCAP) to provide support and assistance to parents and guardians who are requesting child care services while they work, attend school or seek employment. As an Eligibility Specialist, you will work directly with income eligible families and child care providers to help them complete and submit the required documentation to receive child care assistance, and then maintain an ongoing supportive relationship with them through the eligibility and annual re-determination process. The Eligibility Specialist also offers assistance to child care providers to ensure proper completion of required forms and linking them additional services for training and support as needed, as well as reviewing billing forms and verifying payment processing, and acting as a liaison with the Illinois Department of Human Services.

Candidate qualifications:

High School diploma or equivalent required; some college preferred. At least three years' experience in bookkeeping and/or customer service strongly preferred. Excellent written and verbal communication skills required. Proficiency with computer systems, including Microsoft products, required. Valid driver's license, insurance, and a reliable vehicle preferred.

Job details:

Compensation: Range starts at $16.40/hour; offers are commensurate with experience. Benefits: Medical/dental/vision insurance, 3+ weeks paid time off in the first year including the week between Christmas and New Year’s Day (PTO increases with tenure); 11 paid holidays, supplemental insurance options, 401(k) with match (more benefits details here). Location: Granite City with opportunities for hybrid (1-2 days remote) following a 6-8 week orientation and training period. Schedule: Full-time, hourly; general business hours. Student Loan Forgiveness: Brightpoint is an approved agency for Public Service Loan Forgiveness (PSLF). 

Where you work matters.

We believe that by building diverse and inclusive teams of passionate advocates for youth and families, we can continue to show up for Illinois families, putting those families at the center of every decision, and strengthening the communities where we all work, play, and live together. (More about who we are here.)

We invite you to become an active member of a team that supports, inspires, and challenges each other, and grow your career in an organization that celebrates emerging leaders and provides development and learning opportunities aligned with your individual goals and aspirations. If you are looking for an opportunity to do meaningful work, including raising your unique and authentic voice to disrupt the systemic inequality impacting children and families, we encourage you to apply today.  

Click here to review our agency’s Blueprint for Impact.

Brightpoint is committed to the principles of Equal Employment Opportunity and Affirmative Action. All employment activities are conducted in an equal and equitable fashion. The Agency prohibits employment discrimination on the basis of race, color, gender, age, religion, disability, national origin, ancestry, sexual orientation, gender identity, gender expression, marital status, parental status, veteran status, source of income, and any other legally protected category in the recruitment, selection, hiring, determination of salary level and benefits, promotion, demotion, layoff, termination, and other terms and conditions of employment.