The Taste NY Market Manager oversees all aspects of the Market and helps ensure a diverse, equitable, and inclusive environment for staff and customers. The Manager frequently builds and maintains tactful, collaborative relationships with vendors, NY State agencies, Cornell University, and other CCE associations.
The Manager leads and motivates staff resulting in informal education about NYS farmers and other producers; positive customer service to members of the public; generation of sales; minimizing losses; and ensuring the store and website is visually distinctive and impeccably maintained.
This position works in-person including early mornings, nights, weekends, and holidays based on the Market schedule ensuring appropriate staffing and supervisory coverage levels.
Application Instructions
In the My Information section be sure to enter your full name, address, email, and phone number(s).
Include a cover letter, resume and at least three references (at least one who is a current or former supervisor or teacher). To attach documents, under the My Experience section use the Select Files button to search for files or use the Drop Files Here box to drag documents into your application. If you plan to upload more than one document, click the Upload icon for each additional document. Please note, once your application is submitted you will not be able to change your submission or add attachments. If you would like to add or update documents to your online application after submission, please contact Jim McNaughton, Association Lead Human Resources Manager, via e-mail jpm373@cornell.edu.
External Applicants: (including current employees of other Cornell Cooperative Extension Associations) please refer to Applying for a Job with Cornell Cooperative Extension (External Candidate) for additional guidance.
All Internal Applicants: Those who are currently employed by the Cornell Cooperative Extension Association indicated in this job posting must apply online via their employee Workday account, which may be accessed here: http://workday.cornell.edu/
Apply By
All applications must be received on-line by 11:59 pm on January 7, 2025. Position closing dates may change based on Association needs.
Required Qualifications
Bachelor’s degree or an Associate’s degree plus 2 years related experience.
Experience relevant to the role of the position.
Ability to create and maintain a diverse, equitable and inclusive environment for staff and customers.
Ability to effectively manage an informal, educational-based retail environment, ensuring positive public and customer service experiences.
Travel Requirements: Ability to meet regular travel requirements associated with this position. A valid NYS driver's license and ability to drive and driving record acceptable for agency insurance coverage are required.
Ability to constantly work flexible hours related to the Market schedule, including early mornings, nights, weekends and holidays.
Ability to communicate effectively and tactfully through verbal, written, and electronic methods.
Ability to use windows-based software, QuickBooks, internet, and Microsoft Office Suite.
Ability to manage and prioritize multiple tasks and complete work with integrity, accuracy, and within established deadlines.
Work Environment: In addition to the Working Conditions; the work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. This position works constantly in a retail setting. This position frequently maneuvers around the sales floor, stockroom, and office. This position frequently operates point of sale registers, office computer, and other equipment. This position frequently lifts, moves and/or transports products, supplies and equipment.
Preferred Qualifications
Experience with retail environments, managing vendor and/or governmental relationships, agriculture, and agri-tourism.
Position Responsibilities & Essential Functions
Administrative Responsibilities:
Direction and Management – 65%
Plan the Market staffing needs, budgets, inventory, menus, and events.
Plan strategies to build positive, productive relationships with vendors, NY State agencies, Cornell University, and other CCE associations.
Plans Market strategies in collaboration with the Executive Director, Market Operations Manager, and Finance Manager.
Ensure Market focus on informal public education, marketing, and promotion of NYS farmers and other producers.
Ensure Market impeccably maintained and visually appealing.
Successfully manage relationships with vendors, NY State agencies, Cornell University, and other CCE associations.
Provide supervision and guidance to full and part-time staff. Carry out staff supervisory responsibilities in accordance with the Association’s policies and applicable laws. Responsibilities include interviewing, and hiring staff; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Develop and review progress of assigned staff development plans as needed to increase staff competency. Assure positive, team-based employee relations. Assist in providing guidance and oversight to program volunteers.
Set work schedules, ensuring adequate staffing on all shifts.
Monitor Market activities (surveys, sales, foot traffic, educational programs) to ensure that outreach and research educational content support CCE’s education, outreach and agricultural promotion objectives.
Manage compliance with all health, safety, and other regulations.
Manage Market budgets and accounts.
Administer Point of Sale (POS) software associated with a cash terminal, as well as credit card processing and troubleshoot problems.
Analyze detailed financial records of sales to determine marketing trends.
Manage relationships with cooperating farms for data collection and contract reporting requirements, as well as program assessment.
Solve problems and resolve conflicts that arise in the Taste NY Market utilizing appropriate policies and procedures.
Collaborate with CCE Agriculture/Horticulture Educators and other staff on management of marketplace activities, as assigned.
Coordination and Operation – 30%
Train and orient staff.
Effectively maintain existing professional relationships with other agencies (NYS Ag & Markets, Empire State Development Corporation, NYS Thruway Authority), organizations, vendors, and businesses.
Promote local farms and other producers through the Market.
Coordinate with outside vendors at outdoor farmers’ market.
Coordinate educational program materials at the Marketplace site through a variety of delivery methods.
Coordinate local agriculture vendors and community impact.
Maintain four Taste NY vending machines including stocking, cleaning, and troubleshooting.
Work with agriculture/horticulture educators in the region, as assigned.
Assist with the preparation of Taste NY progress reports for funders.
Procure products based on needs and trends.
Assist in creation and maintenance of an interactive kiosk to identify and promote local farms and farm products.
Promote agri-tourism in the region and throughout New York State on local farms and products, via a variety of methods including informational kiosk and informational brochures, as appropriate
Participate in promotional efforts related to the Taste NY Market via press releases, articles, social media and web-based communications.
Produce detailed reports on sales of products.
Prepare and maintain detailed financial records of sales.
Interface with cooperating farms to collect data for contract reporting requirements and program assessment.
Prepare and submit accurate expense reports, receipts/supporting documentation, and/or vouchers in a timely manner per established policy and procedures.
Professional Improvement – 5%
In cooperation with Supervisor and/or Executive Director, jointly develop and pursue a professional development plan as a means to increase competencies relative to position accountabilities and to address changes and Association priorities.
Collaborate in activities that are in general support of Cornell Cooperative Extension and perform other duties as assigned.
Health and Safety – Applied to all duties and functions
Support the Association to maintain a safe working environment.
Be familiar with and strive to follow any applicable federal, state, local regulations, Association health and safety policy/procedure/requirement and standard.
Act proactively to prevent accidents/injuries and communicate hazards to supervisors when identified.
EEO/EPO and Policy – Applied to all duties and functions
Appreciate and embrace diversity in all interactions with clientele, staff, volunteers and the public.
Assist the Cornell Cooperative Extension system in reaching out to diverse audiences.
Aware of, and adheres to, established Cornell Cooperative Extension Association of Columbia & Greene Counties policies, procedures and Cornell Cooperative Extension Skills for Success.
Contribute to the overall success of the organization by performing all assigned duties in a professional, timely and accurate manner.
Position Details
This is a full-time, exempt position. Compensation paid in the range of $60,500 to $62,000 annually. Excellent benefits, based on eligibility, including:
Paid Vacation, Sick, and Personal leave
Paid Holidays
NYS Health Insurance Program (including free Dental Insurance)
NYS Retirement (NYSERS)
Long-Term Disability Insurance
Total Care Employee Assistance Program (EAP)
Tax Deferred Annuity Plan
Flexible Spending Accounts
Group Universal Life Insurance
Personal Accidental Insurance
Legal Plan Insurance
Long Term Care Insurance
Auto and Homeowner’s Insurance
Pet Insurance
New York’s College Savings Program
ClearPoint Credit Counseling Solutions
No relocation or VISA Sponsorship available.
For additional questions please contact Jim McNaughton, Association Lead Human Resources Manager, e-mail jpm373@cornell.edu or phone (518) 765-3503.
http://ccecolumbiagreene.org/
Job Title:
Association AdministratorLevel:
No Grade - AnnualPay Rate Type:
SalaryCompany:
Contract CollegeContact Name:
Jim McNaughtonCornell Cooperative Extension is a collaboration among Cornell University, the United States Department of Agriculture, the State of New York, and the residents of New York State. Per NYS Law, county and regional extension service associations are subordinate government agencies. This employment opportunity is with the entities listed and not with Cornell University.
Cornell Cooperative Extension is an employer and educator recognized for valuing AA/EEO, Protected Veterans, and Individuals with Disabilities. Individuals who bring a diverse perspective and are supportive of diversity are strongly encouraged to apply.
Notice to Applicants: Please read the required Notice to Applicants statement. This notice contains important information about applying for a position at Cornell Cooperative Extension as well as some of your rights and responsibilities as an applicant.