Kwazulu Natal, South Africa
3 days ago
Cellular Specialist (120hr) - Hi Umlazi Durban (KZN)

Responsibilities:  

Be in touch with the latest mobile/ technology 

Manage assets 

Deliver and maintain a great customer brand experience 

Grow cellular sales turnover 

Drive high operational standards 

Implement visual display principles 

Ensure effective administration management (process) 


  Qualifications: 

A Grade 12 qualification 

Retail cellular experience (essential) 


 

Skills:  

Knowledge of a variety of mobile products 

Ability to work flexible hours in the ever-changing retail environment 

A customer-centric attitude and approach 

A passion for excellent Customer services and sales environment  

Be computer literate 

Have a preference to with work admin 

The ability to communicate and persuade effectively at all levels 

Ability to show initiative and be resourceful 

Ability to source and implement effective solutions in a fast-paced environment 

Customer Service Delivery 

Strategic Sales Planning 

Managing the Sales Process 

Customer Value Management 


  Competencies and behaviours for success:  

Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. 

Effectively building formal and informal relationship networks inside and outside the organization. 

Building strong customer relationships and delivering customer-centric solutions. 

Making good and timely decisions that keep the organization moving forward. 

Anticipating and adopting innovations in business-building digital and technology applications. 

Creating a climate where people are motivated to do their best to help the organization achieve its objectives. 

Making good and timely decisions that keep the organization moving forward. 

Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses. 

Good verbal/ written communication skills and good organisational skills 

Strong organizational and planning skills 

The ability to multi-task in a fast-paced environment 

The ability to work independently 

The ability to take initiative 

A high level of attention to detail 


  Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act. 
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