Center Manager
East Boston Neighborhood Health Center
Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!
Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and local community. From the nurses and physicians on the front line of patient care, to the managers who lead and guide our staff, to the many support roles that keep our facilities running smoothly - everyone plays a vital role in improving medicine for our patients.
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To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page (http://careers.ebnhc.org) .
Time Type:
Full time
Department:
PACE Center
All Locations:
801 Broadway
Position Summary:
The PACE Center Manager is responsible for the day-to-day operations of the PACE Center and coordination of all care delivered to participants (i.e. patients). This includes the coordination of the Interdisciplinary Team (IDT) as well as oversight of the facility and day-to-day operations at the center.
The PACE Center Manager is a key member of the PACE team, providing day-to-day support and guidance to the staff based at the PACE Center. The PACE manager is also a champion of participant satisfaction and places person-centered care and customer experience among their top priorities. This includes being regularly available at the site to interface with PACE participants and fostering a customer-friendly and welcoming environment for participants at the PACE Center.
The PACE Center Manager is responsible for center-based cost containment and expense oversight to ensure strong fiscal stewardship of PACE Center funds. In addition, the Center Manager regularly reviews and analyzes clinical, operational, and financial reports and other data to evaluate the overall performance of the IDT and its adherence to established policies, workflows, and individual patient care plans.
The Center Manager has direct supervisory responsibilities for IDT support staff, including the center secretary.
Essential Duties & Responsibilities:
+ Manages the PACE Center physical plant for a safe and comfortable environment.
+ Recruit, screen, hire and supervises staff and responsible for annual and performance reviews.
+ Oversees the intake assessment and care planning process to assure efficiency and completeness.
+ Engaged in activities and issues relevant to the administration and improvement of PACE Center.
Qualifications and Requirements:
+ College degree in a field such as rehabilitative therapy, nursing, social work, recreational therapy or related field is required.
+ Supervisory and administrative experience is required. Two years’ experience and interest in working with the elderly is required.
+ Skilled facilitator with excellent communication and interpersonal skills.
+ Experience in managed care setting preferred.
+ Prior experience in interdisciplinary team setting preferred.
+ Ability to bring broad perspective on management of health and social issues to day-to-day operations.
There’s a reason NeighborHealth (formerly East Boston Neighborhood Health Center) is ranked as one of the "Top Places to Work" by The Boston Globe. It's because we're committed to maintaining a supportive and welcoming environment — for both our employees and our patients — that reflects our mission and culture. We are proud to offer benefits that support you inside and outside of work.
We strive to offer a variety of schedules, a diverse and inclusive workforce, and a patient-driven purpose that supports our local community. Additionally, we utilize our Education & Training Institute as a resource for our large employee workforce who seek to broaden their skill base and advance their careers. We hope you consider joining our team!
+ Medical & Dental Coverage
+ Life and Disability Insurance
+ Privileges at Boston Medical Center for Providers
+ 401(K) Retirement Plan
+ Educational Assistance
+ Flexible Spending & Transportation Accounts
+ Paid Holidays, Vacations, Sick and Personal Time
+ A Generous Staff Development Benefit
+ Excellent Malpractice Coverage
+ A Designated Medical Staff Office for Physician Support
+ Free Parking
+ And Much More…
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