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Do you want to use your problem solving skills and knowledge of finance to help heal America's workforce? At Concentra, we serve more than 500 medical centers and 130 onsite clinics nationwide. Concentra colleagues remain fueled by our driving purpose: to provide outstanding patient experience by delivering the highest quality healthcare in an efficient, affordable, and caring manner. We do this by putting all customers first.
Responsibilities Position Summary
The CBO Manager is responsible for partnering in the overall revenue cycle management of a regional Central Billing Office (CBO) to ensure maximum cash flow and protect integrity of Concentra assets.
The DetailsIdentify, analyze, and manage all issues pertaining to proper billing, deposits, payment posting and collections of center accounts receivableCompile, analyze and present monthly accounts receivable reportsCoordinate and monitor month end closing procedures within the required time frameMaintain and reconcile all month end reports and additional schedulesReview and summarize timecards and payroll for direct staff and CBOPlan and coordinate special projectsIdentify reimbursement opportunities and issues in all markets the CBO servesSupport operations using the BCS/OccuSource systems by providing reports and requested informationIdentify and report staffing needs according to staffing model to the CBO Director and RVP of ReimbursementDevelop and maintain key working relationships with top clients/payers to ensure proper billing/collectionsMeet with and schedule regular meetings with payers and employers regarding billing issuesThis job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.Qualifications Education/CredentialsBachelor's Degree in accounting, finance or business administration, or equivalent job relevant experience and/or educationIn lieu of undergraduate degree, the ratio is 1:1 meaning one year of college equals one year of work experience and vice versaJob-Related ExperienceCustomarily has at least five or more years of progressive healthcare billing experience including accounts receivables and multi-location practicesCustomarily has at least six months of prior supervisory/managerial experienceJob-Related Skills/CompetenciesConcentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and FlexibilityConcentra Leadership Competencies of Strategic Thinking, Influencing Others, and CommunicationAbility to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutionsOutstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalismThe ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policiesCustomer service, writing and documentation skillsStrong conceptual, analytical, managerial, and interpersonal skillsExcellent relationship building skillsStrong analytical and problem-solving skillsAbility to take initiative, make decisions, and be accountableHigh level of attention to detail, organizational skills, and time-management capabilityTeam player, self-starter able to work with little supervisionSensitivity to the needs of every individual to be treated with respect and fairnessAbility to maintain a professional demeanor and confidentialityExcellent organizational and multi-tasking skillsKnowledge of assigned state(s) workers' compensation rules and regulationsBroad knowledge of desktop computer applicationsStrong understanding of corporate accounting and internal control proceduresKnowledge of accounting and financial reporting softwareProficient in Microsoft products and software Additional Data Employee Benefits401(k) Retirement Plan with Employer MatchMedical, Vision, Prescription, Telehealth, & Dental PlansLife & Disability InsurancePaid Time Off & Extended Illness Days OfferedColleague Referral Bonus ProgramTuition ReimbursementCommuter BenefitsDependent Care Spending AccountEmployee Discounts
This job requires access to confidential and critical information, requiring ongoing discretion and secure information management.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Concentra is an equal opportunity employer, including disability/veterans
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