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The Embalming Supervisor reports to the Central Care Center Manager, and oversees the team of embalmers at the facility. The Supervisor is responsible for planning and directing the activities of the Central Care Center embalmers and resources to optimize client family satisfaction, resource utilization and cost containment within given limits. Working under the direction from the Central Care Center Manager, the Supervisor will direct the activities of supervised personnel within the embalming room to ensure that services from decedent removal through final decedent disposition are provided in accordance with the Company* standards.

Job ResponsibilitiesAssists with Embalming: Consistently provides high quality care to those entrusted to the Company’s care throughout the embalming process.Serves as a guardian of the human remains entrusted to the Company’s careApplies his/her artistic skills and scientific knowledge to recreate a memory of the deceased that offers comfort to the Company’s client families.Reverently and efficiently disinfects, sanitizes, preserves and presents the remains in accordance with the family’s wishes while protecting the community’s health.Advises Funeral Directors concerning the condition of the remains and possible treatment so they may effectively manage client family expectations.Ensures the overall presentation of the deceased conforms to the Company’s quality standards and client family’s wishesSupervising Embalming Room: Oversees all activities within the embalming roomPerforms quality checks to ensure proper procedures are followedEnsures embalming schedule is followed to avoid any disruptions in serviceMaintains equipment and related logsProvides overall care and maintenance of embalming roomMaintains Material Safety Data SheetsMaintains inventory and orders suppliesConducts formaldehyde monitoring with embalming shiftCommunicates and acts as a liaison between the Central Care Center and other location staffMay assist in training of othersCreates shift schedule for EmbalmersOperates within budget provided and looks for cost savings opportunitiesAssists with preparing the deceased for identificationConducts the final review to ensure the deceased meets the client’s wishesAssists with scheduling mortuary servicesActs as Central Care Center Manager when manager is not present at the locationRemovals and Transfers (where required by state regulations or Center requirements): Demonstrates a commitment to customer service and serving the Company’s families exceptionally well.Assists in educating the family on what to expect through the removal processEnsures Dignity Promise Standards are met throughout each removal and transferConfers with the Funeral Director frequently to provide any additional assistanceOverall Key Performance Indicators (KPI’s)Production to Expected Level – Manage cases to meet or exceed Company established ratiosJD Power Customer Satisfaction Survey – Meet and exceed client expectationsPolicies and Procedures – Ensure all policies and procedures are closely followed to ensure proper embalming – measured by passing all auditsEmbalming room – measured by how well room and supplies are maintainedTeamwork – maintains an overall positive environment for the embalming staffEXPERIENCE AND EDUCATIONAL REQUIREMENTSAssociate’s degree in mortuary science preferredState embalming license or state certification required, according to State regulationAt least three years of embalming experience requiredMust pass pre-employment background check and drug testMust hold valid license to drive a car and be an authorized driver as per the SCI Driver Safety PolicyMaintains the proper continuing education credits required to maintain license(s) (if required by state)Knowledge of computers and some software is requiredWORK CONDITIONSWork EnvironmentWhen considering the work environment associated with this job, the following factors may apply:Work indoors and outdoors during all seasons and weather conditionsLimited amount of local and/or multiple location traveling requiredWhen not required to wear protective gear and if not in contact with families, embalmers must be dressed in a professional manner. Professional Dress is required when in contact with families. Uniforms may be required in some locations.Work PosturesWhen considering the work postures associated with this job, the following factors may apply:Frequent, continuous periods of time standing, up 8 hours per dayKneeling, reaching and bending to move and arrange materialsClimbing stairs to access buildings frequentlyPhysical DemandsWhen considering the physical demands associated with this job, the following factors may apply:Physical effort requiring manual dexterity is requiredCarrying and/or lifting materials up to 100 poundsWork HoursWhen considering the work hours associated with this job, the following factors may apply:Working a number of evenings and/or weekends every month

Compensation:

Salary: $70,000 - $75,000 annually.

Benefits:

Medical*Dental*Vision*Flexible Spending Accounts (health care and dependent care)*Health Savings Account with Company Contribution*Sick Leave*Short-Term Disability*Long-Term Disability*Life Insurance*Voluntary Accidental Death or Dismemberment Insurance*Dependent Life Insurance*SCI 401(k) Retirement Savings Plan with Company match*Employee Assistance Program

Postal Code: 91740

Category (Portal Searching): Operations

Job Location: US-CA - Glendora