At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 350+ facilities across the US and 22,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customers—and their patients—are at the heart of what we do. Our mission is to empower our customers to advance healthcare, and our success starts with our teammates. Owens & Minor teammate benefits include: + Medical, dental, and vision insurance, available on first working day + 401(k), eligibility after one year of service + Employee stock purchase plan + Tuition reimbursement **Job Summary:** The Regional Unbilled Manager drives revenue cycle performance and is accountable for delivering results within a designated region. This role is responsible for managing daily unbilled operations, achieving key performance metrics, and implementing process improvements. The manager provides leadership and guidance to general managers and unbilled team members to ensure timely account resolution and compliance with established unbilled processes. The position fosters a positive, employee-centric environment with an emphasis on the following: + Providing strategic operational oversight within the designated regional market. + Collaborating with other regional managers for process optimization. + Analyzing and reporting on unbilled revenue trends, variances, and key metrics. + Managing market-specific nuances to help ensure revenue collection. + Recognizing high performance and promoting a culture of continuous improvement. + Cultivating an inspiring team atmosphere with open communication. **Essential Duties and Responsibilities:** + Ensure compliance with company revenue management policies, procedures, and best practices for the designated region. + Develop and implement revenue strategies to optimize performance across all regional markets. + Proactively collaborate with stakeholders to develop action plans that drive reductions in unbilled invoices, while clearly communicating strategies, trends, and insights to diverse audiences. + Contribute to ongoing and future process improvements, including taking on special projects as needed. + Review and analyze reports to identify trends and potential issues in revenue management. + Track and manage the aging of unbilled accounts to ensure timely billing and minimize cash flow disruptions. + Develop corrective actions to address deficiencies and drive improvements. **Supervisory Responsibilities:** + Supervise all direct reports in the department, including performance management, hiring, and disciplinary actions. + Ensure project deadlines and performance standards are established and met. **Qualifications:** + Strong organizational, analytical, conflict management, and negotiation skills. + Demonstrated ability to research, consolidate information, and provide actionable insights. + Experience with reporting tools, such as Power BI and DOMO. + Efficient management of workload and performance optimization. **Work Environment:** + Ability to thrive in a dynamic, fast-paced environment with shifting priorities. + A strong emphasis on fostering team collaboration, effective problem-solving, and delivering strategies to drive reductions in unbilled revenue, leading to cash collections. **MINIMUM REQUIRED QUALIFICATIONS** **Education and/or Experience** + Combination of education and/or experience equivalent to a four-year college degree. + Minimum of five years’ related work experience. + Previous management/supervisory experience in revenue management. + In-depth knowledge of performance metrics. **Certificates, Licenses, Registrations, or Professional Designations** + N/A **Computer Skills** + Proficient in SharePoint, Excel, PowerPoint, and Word. + Ability to navigate within vendor/healthcare portals. **Language Skills** + Impeccable verbal and written communication at the appropriate business levels. + Excellent attention to detail. + Strong leadership skills. **Mathematical Skills** + Mathematical proficiency with a strong ability to understand, interpret, and develop spreadsheet data. **PHYSICAL DEMANDS** While performing the duties of this job, the employee uses his/her hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; stoop, kneel, or crouch; talk or hear. The employee uses computer and telephone equipment. Specific vision requirements of this job include close vision and distance vision. Must be able to travel by plane and automobile (if applicable). If you feel this opportunity could be the next step in your career, we encourage you to apply. This position will accept applications on an ongoing basis. Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law. Owens & Minor (O&M) is a global healthcare company providing innovative products and solutions across the continuum of care. Our integrated technology, products, and services empower healthcare providers and manufacturers as they make a difference in the lives of patients every day. O&M is headquartered in Richmond, Virginia and is comprised of 17,000+ global teammates. We operate within distribution, production, customer service, and sales facilities located across the Asia Pacific region, Europe, Latin America and North America. We are proud to service healthcare industry customers in 90 countries where we do business today. **Life at O&M** When you become an Owens & Minor teammate, you’re joining a diverse, vibrant organization with a focus on excellence and integrity. Guided by our shared values—Integrity, Development, Excellence, Accountability, Listening—O&M teammates strive to deliver superior service across the continuum of healthcare. O&M is committed to creating a growth-oriented culture that values each teammate’s perspective and contributions.