Uses the nursing process to collect and document information in the electronic medical record (EMR) from patients requesting prescription refills for all primary care practicesProvides safe, ethical, direct and indirect patient care that is, patient centered and evidenced based

Participates in inbox management with other members of the care team for all primary care practices.

Communicates by telephone, email, instant messaging and via EMR message pools with patients, pharmacy staff, nurses and providers in a professional manner and documents all interactions in the EMR.

Reviews medication list and prepares orders for renewals as needed following established guidelines.

Completes medication prior authorizations following established protocols and documents status in the EMR.Retrieve voicemails and processes prescription requests from messages left by patients requesting prescription renewals for all primary care practices.Verifies and documents last office visit date, next office visit date and pain management contracts if applicable. Runs PMP query for narcotic prescriptions and document results of the query in the request to the provider.Actively contributes to the professional development, morale and teamwork of staff while presenting a positive attitude and patient-minded vision, with patient satisfaction as the constant goal; uphold core values in all interactions.Uses the nursing process to collect and document information in the electronic medical record (EMR) from patients requesting prescription refills for all primary care practicesProvides safe, ethical, direct and indirect patient care that is, patient centered and evidenced based

Participates in inbox management with other members of the care team for all primary care practices.

Communicates by telephone, email, instant messaging and via EMR message pools with patients, pharmacy staff, nurses and providers in a professional manner and documents all interactions in the EMR.

Reviews medication list and prepares orders for renewals as needed following established guidelines.

Completes medication prior authorizations following established protocols and documents status in the EMR.Retrieve voicemails and processes prescription requests from messages left by patients requesting prescription renewals for all primary care practices.Verifies and documents last office visit date, next office visit date and pain management contracts if applicable. Runs PMP query for narcotic prescriptions and document results of the query in the request to the provider.Actively contributes to the professional development, morale and teamwork of staff while presenting a positive attitude and patient-minded vision, with patient satisfaction as the constant goal; uphold core values in all interactions.