Job Description: Performs labor analysis to determine productivity standards and direct service measurable objectives Collects and analyzes key volume indicators Generates volume forecast and forecasted labor hourly requirements, producing weekly labor schedules and review/revise flow patterns quarterly according to business needs Responsible for generating various weekly, monthly and quarterly reports including labor performance reports Works closely with Human Resources and department managers to identify unique and specific staffing needs and scheduling considerations ensuring maximum productivity, quality customer service and employee satisfaction Ensures supervisors receive appropriate training and/or instruction in the utilization of labor management systems Makes recommendations for increasing or decreasing staffing levels as necessary Adheres to all department and company policies and procedures Ensures compliance with regulatory requirements and internal controls Completes time and efficiency observations. Apply practical observation data to modify or create a new schedule Meets with department leadership to review rollout documents, administrative responsibilities and schedule optimization processes Maintains direct communication with senior/middle management and line level employees Acts as a role model and always present oneself as a credit to Caesars Entertainment, encouraging others to do the same Responsible for leading all departmental initiatives related to the casino including hiring, training, and process/procedure development. Responsible for attracting, hiring, retaining and motivating staff   Qualifications: Bachelor’s Degree in business related field or equivalent work experience Strong verbal, written and communication skills. Ability to speak to small and large audiences with ease. Speaks effectively and clearly with the ability to influence others in both positive and negative circumstances and produce the best outcome. Detailed oriented and strong organizational skills Problem-solving and analytical skills Strong consulting skills with the ability to advise and make recommendations Ability to motivate teams to produce quality materials within tight timeframes and simultaneously manage several projects Ability to participate in and facilitate group meetings Responds quickly and effectively to changing business environment   Requirements: Must have scheduling experience Familiarity with Virtual Roster preferred Must be able to work varied shifts, weekends and holidays 3 years experience in Management. Managing teams in a leadership capacity, including creating measurable objectives, training/development plans and providing feedback on performance Must be an advanced user with Microsoft Excel Knowledge of Microsoft Office applications Knowledge of planning and scheduling processes in a casino environment preferred   Physical, Mental and Environmental Demands: Must be able to work independently Must be able to sit, stand or walk for long periods of time (4-6 hours) Must be able to respond calmly and make rational decisions, when handling employee conflicts Must be able to maneuver throughout all areas of the property and from floor to floor either by stairways (minimum of 20 steps) or escalator Must be able to lift and carry up to 25 lbs.; and, have the ability to push, pull, reach, bend, twist, stoop and kneel Responds to visual and aural cues Must have the manual dexterity to operate a computer and other necessary office equipment Must be able to tolerate areas containing dust, loud noises and bright lights The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.  They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.   

Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job.  While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments). 

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.  They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.  

Caesars Entertainment reserves the right to make changes to the job description whenever necessary. 

As a part of Caesars Entertainment’s employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended.  Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.